Google Cloud Platform > 实例探究 > Banco Davivienda 通过 Google Workspace 实现数字化转型

Banco Davivienda 通过 Google Workspace 实现数字化转型

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技术
  • 平台即服务 (PaaS) - 应用开发平台
  • 机器人 - 轮式机器人
适用行业
  • 设备与机械
  • 金融与保险
适用功能
  • 维护
  • 销售与市场营销
用例
  • 人员跟踪与监控
  • 时间敏感网络
服务
  • 云规划/设计/实施服务
关于客户
Banco Davivienda 是哥伦比亚第三大银行,拥有超过 1000 万客户。它已扩展到提供数字产品,并以其创新而闻名。
挑战
Banco Davivienda 希望通过采用数字技术来提高客户评级并转变其运营方式。
解决方案
该银行选择 Google Workspace 来实现转型,实施了六个利用数字工具和流程的项目。
运营影响
  • The digital transformation had a massive impact on Banco Davivienda's operations. The digitization of commercial activity across the bank led to more consistent follow-up processes and higher sales. The introduction of Google Meet reduced the number of face-to-face meetings and helped to reduce travel, even between offices in the same city. The bank also created custom reports and dashboards using Google Data Studio, which saved managers time by providing them with the information they needed without having to search for it. The bank also developed a meeting management tool, which helped to track follow-up actions from meetings. The transformation also led to a cultural shift within the bank, with more than 200 initiatives now underway to transform how people work across the business.

数量效益
  • Transformed work for 19,000 employees in 6 countries

  • Delivered efficiency savings in excess of US$2.8 million

  • 15% sales increase in the first 6 months

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