Blueline Telecom Revs from Monthly to Daily Insights
公司规模
Large Corporate
地区
- Africa
产品
- Sisense
- ERP system
技术栈
- SQL databases
- CSV files
- Octa-core CPU
- 16GB RAM
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Revenue Growth
技术
- 分析与建模 - 预测分析
- 分析与建模 - 实时分析
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 电信
适用功能
- 商业运营
- 采购
- 销售与市场营销
用例
- 库存管理
- 实时定位系统 (RTLS)
- 远程资产管理
服务
- 系统集成
- 软件设计与工程服务
- 培训
关于客户
Blueline is a telecommunications company based in Madagascar, providing TV, internet, and recently mobile services since 1998. The company has been using different homegrown systems within each department for internal reporting, leading to inconsistent answers and interdepartmental friction. Nacer Adamou-Saidou, the Director of Information Systems, recognized the need for a Business Intelligence (BI) tool to manage their data effectively. Blueline's Information Systems Department aimed to create a single version of the truth and transition from monthly to daily insights using Sisense.
挑战
Blueline’s biggest problem was figuring out which budget allocations were connected to which sources of revenue. A single marketing campaign could bundle together various lines of business, making it hard to get a clear picture of the bottom line of promotional activities or to break down the revenue of product bundles by product and sub-product. The company lacked a way to combine data sources from different departments, leading to standalone reports that didn’t match up. This confusion resulted in inappropriate investments, reactive problem-solving, and missed business opportunities. As Blueline prepared to launch their mobile initiative, Nacer decided it was time to address the problem once and for all, anticipating high volumes of transactions that could cause enormous problems if not managed properly.
解决方案
Blueline’s CEO had Nacer compare and evaluate multiple BI solutions. With 50 million rows of data in various SQL databases and CSV files from partners, Nacer needed a product that could integrate numerous networks and file formats. Sisense was chosen for its ability to run analyses on a simple Octa-core CPU with 16GB of RAM. Shortly before deploying Sisense, Nacer implemented a new ERP system for procurement, inventory management, and customer support. Within the first week, the Information Systems team linked the ERP to Sisense, building dashboards with minimal training. Business users, previously uninterested, became engaged and capable of building their own dashboards due to the ease of use.
运营影响
数量效益
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