技术
- 网络安全和隐私 - 身份认证管理
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 教育
- 电信
用例
- 库存管理
- 时间敏感网络
服务
- 系统集成
关于客户
C&K 是澳大利亚一家提供幼儿教育和儿童保育的非营利组织。他们在昆士兰州拥有 350 多个中心。
挑战
C&K 面临着缺乏可见性、流程乏味、手动升级以及无法跟踪电子邮件等挑战。
解决方案
C&K 实施了 Freshservice,这是一种基于云且符合 ITIL 的 IT 服务台解决方案,以应对他们的挑战。
运营影响
数量效益
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