适用行业
- 金融与保险
- 电信
适用功能
- 销售与市场营销
用例
- 语音识别
- 时间敏感网络
关于客户
Callify 的客户包括埃森哲、Allegis Group、Axis Bank、Bosch、Capgemini、HDFC Bank、Infosys、Kelly Services、NTT Data、WNS 等。他们主要在印度,但最近在澳大利亚、菲律宾和埃及获得了新客户,并希望扩展到美国。 Callify 还利用 Twilio 作为印度以外客户的电信提供商。
挑战
对于人才招聘人员和其他推销电话的人来说,80% 的通话工作都浪费在未接电话、拒绝或时机不当上。
解决方案
使用 Twilio Programmable Voice 实施呼叫资格解决方案后,浪费的精力减少到 20%,效率提高。 Callify 随后将该解决方案扩展到其他行业。
运营影响
数量效益
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