公司规模
Large Corporate
地区
- Europe
国家
- United Kingdom
产品
- ARIS Cloud
- ARIS Connect
- ARIS Aware
技术栈
- Cloud Computing
- Process Management
- Dashboarding
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Digital Expertise
技术
- 基础设施即服务 (IaaS) - 云计算
- 应用基础设施与中间件 - 数据可视化
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- 过程控制与优化
- 预测性维护
- 实时定位系统 (RTLS)
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Nationwide is a British mutual financial institution and the largest building society in the world. With headquarters in Swindon, the company is a leader across broad areas of banking, savings, mortgages and loans. For well more than a century, Nationwide has put its customers first, living up to the ideal to “protect what matters today and to prepare you for what comes tomorrow.” Today, Nationwide has more than £200 billion in statutory assets and 15 million customers. The company has prospered by putting its customers first and providing a human face to banking. Through turbulent and steady times alike, Nationwide has done this by staying ahead on innovation, trustworthiness and security.
挑战
Nationwide, a British mutual financial institution, was looking to make business information more accessible to non-process experts. The company wanted to derive value from new ARIS capabilities closer to their release and needed an innovative end-to-end process to support cloud deployment and upgrade. The initial upgrade and move to the Cloud went smoothly, but at the first upgrade, there were major problems. The project was on the verge of failure but Software AG and Nationwide took an all-hands-on-deck approach to find a solution. A new end-to-end Release process was developed and agreed by both Nationwide and Software AG which was then tested at the next release, with small tweaks made along the way.
解决方案
Nationwide moved to the cloud with Software AG's ARIS Cloud, ARIS Connect, and ARIS Aware. The initial upgrade and move to the Cloud went smoothly, but at the first upgrade, there were major problems. The project was on the verge of failure but Software AG and Nationwide took an all-hands-on-deck approach to find a solution. A new end-to-end Release process was developed and agreed by both Nationwide and Software AG which was then tested at the next release, with small tweaks made along the way. With the new end-to-end process in place, Nationwide successfully avoided customer disruption during the release process, improved pre-release to post-release testing from five months to one, and achieved a staggering reduction of incidents related to testing from 31 to 4.
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