Cosmetics Company Chooses One Provider for All Global Managed Mobility Services
公司规模
Large Corporate
产品
- Honeywell Telecom Expense Management
- Honeywell Deployment Services
- Honeywell Helpdesk Services
- Honeywell Device Depot Services
- Honeywell MDM Administration
技术栈
- Apple iOS
- Windows Phone 8.1
- BlackBerry
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 远程监控系统
- 网络与连接 - 蜂窝
适用行业
- 消费品
- 零售
适用功能
- 现场服务
- 商业运营
用例
- 车队管理
- 预测性维护
- 远程资产管理
服务
- 系统集成
- 云规划/设计/实施服务
- 网络安全服务
关于客户
The customer is a global cosmetics company with billions of dollars in revenue. They own some of the most popular beauty and cosmetic brands, ranging from sporty and trendy to classic and luxurious. Recognizing the importance of equipping their management and field representatives with up-to-date mobile technology, the company sought to enhance their mobility services to support their extensive global operations.
挑战
The cosmetics company needed to upgrade 3,000 BlackBerry devices across 27 countries to other platforms such as Apple iOS and Windows Phone 8.1. Additionally, they required a migration from their existing mobile service management (MDM) solution to a more robust platform. The company also aimed to outsource all mobility services in many locations to streamline operations and improve efficiency.
解决方案
After evaluating several providers, including large systems integrators, wireless carriers, and niche managed mobility service (MMS) providers, the company selected Honeywell. Honeywell's comprehensive suite of services, including Telecom Expense Management, deployment services, helpdesk services, device depot services, and MDM administration, met the company's needs. Honeywell's recognition by Gartner as a top company in the space also influenced their decision. The robust managed services platform provided by Honeywell allowed the company to contract with a single provider for global service, streamlining their operations and ensuring consistent support worldwide.
运营影响
数量效益
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