技术
- 功能应用 - 企业资源规划系统 (ERP)
- 传感器 - 化学传感器
适用行业
- 教育
- 塑料
适用功能
- 物流运输
- 销售与市场营销
用例
- 时间敏感网络
- 资产跟踪
服务
- 系统集成
- 培训
关于客户
Bedford Specialty Sales, Inc. 是一家特种化学品分销商和销售代理,总部位于马萨诸塞州雪莉。该公司自 1998 年开始运营,为各种产品的制造和开发提供优质化学原材料,包括涂料和油墨、塑料、橡胶制品、粘合剂、化妆品和个人护理产品、家用、工业和机构清洁剂、及其他相关行业产品。该公司从零开始,没有委托人,也没有产品,这使得成本管理成为其业务运营的一个重要方面。随着业务的增长,对更有效的系统来管理销售数据的需求变得越来越重要。
挑战
Bedford Specialty Sales, Inc. 是一家位于马萨诸塞州雪莉的特种化学品经销商,在管理其销售数据方面面临着重大挑战。该公司依靠手动流程,使用基本会计软件进行库存管理,并使用 Microsoft Excel 电子表格和 Word 文档来捕获和控制销售数据。这种方法不方便用户使用,并且随着业务的增长而变得越来越难以管理。该公司需要仔细跟踪客户并按批次监控每件产品,但现有系统很麻烦,限制了他们有效管理成本的能力。缺乏专用软件解决方案阻碍了公司的发展及其快速准确地做出业务决策的能力。
解决方案
Bedford Speciality Sales 向 Datacor 寻求全面的解决方案。 Datacor 的企业资源规划 (ERP) 和客户关系管理 (CRM) 软件专为分销行业设计,提供了业务所需的功能。该公司于 2010 年过渡到 Datacor ERP。该软件允许他们列出产品的所有批次,这是他们之前的系统中不提供的功能。集中式系统可以轻松访问所有信息,从而提高业务效率。向新系统的过渡很顺利,Datacor 的支持团队提供了帮助和培训。新的 ERP 是安全的、可定制的,并且允许企业更好地利用其数据。该软件还提供了各种报告工具以及准确跟踪机会渠道的能力。 Datacor 的 CRM Traveler 功能使团队即使没有 Wi-Fi 连接也可以远程访问实时数据。
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