Diakonhjemmet Sykehus improves quality performance with QlikView
公司规模
Large Corporate
地区
- Europe
国家
- Norway
产品
- QlikView Server
- QlikView Publisher
技术栈
- Oracle
- SQL Server
- HP Blade Server
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
技术
- 分析与建模 - 实时分析
适用行业
- 医疗保健和医院
适用功能
- 人力资源
- 商业运营
用例
- 预测性维护
- 人员跟踪与监控
服务
- 系统集成
- 数据科学服务
关于客户
Diakonhjemmet Sykehus is a private, non-profit hospital in Oslo, Norway. Founded in 1893, the hospital offers a range of services including internal medicine, surgery, rheumatology, radiology, psychiatry, and laboratory services. Despite being a private institution, it serves as the referring hospital for the western part of Oslo, catering to over 13,000 in-patients and 76,000 outpatients per year. The hospital plays a crucial role in the community and is committed to meeting or exceeding regulatory reporting requirements on quality statistics.
挑战
Diakonhjemmet Sykehus, a private, non-profit hospital in Oslo, Norway, was struggling to meet regulatory reporting requirements on quality statistics. Their existing systems could only export data files that had to be manipulated within Microsoft Excel to generate basic analysis. This process was time-consuming and did not provide much visibility into the underlying data. The hospital was also facing issues with employee absenteeism and patient admittance scheduling failures. They needed a solution that could handle the complex needs of a hospital without being too costly or resource-intensive.
解决方案
The hospital deployed QlikView Server and Publisher to 90 users, analyzing information across three disparate systems: patient management, finance, and personnel management. These complex systems contain tens of millions of lines of data. New applications can be implemented in as little as one week, addressing complex reporting requirements for patient processes and scheduling. The first application the hospital deployed focused on the KPIs for continuity of care, the time taken to prepare and send inpatient summaries to the patient’s primary physician. The QlikView application now proactively alerts an administrator if it has been five days since a patient’s release and the report has not been sent. The hospital also used QlikView to build a personnel attendance dashboard that extracts relevant information from a database comprised of tens of millions of lines. This system is used daily by all levels of management to spot trends and problems.
运营影响
数量效益
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