技术
- 应用基础设施与中间件 - 数据交换与集成
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 教育
- 医疗保健和医院
适用功能
- 质量保证
用例
- 远程病人监护
- 时间敏感网络
服务
- 系统集成
- 测试与认证
关于客户
Doctaly 是一种创新的健康科技解决方案,提供远程患者监控 (RPM),帮助患者在家中获得优质的医疗护理。他们使用 Freshchat 实现与患者的远程会诊并提高医护人员的效率。
挑战
由于应用程序疲劳,患者采用率较低,最大限度地提高医护人员的效率,减少对人工代理的依赖
解决方案
与 WhatsApp 集成以提高易用性、智能升级和分配规则、聊天机器人以收集患者信息
运营影响
数量效益
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