Hatech 通过使用 Datadog 监控自动化帮助公司实现部署敏捷性并节省成本
公司规模
SME
地区
- America
国家
- United States
产品
- Datadog
- OpsGenie
技术栈
- Monitoring Automation
- Cloud Infrastructure
- BizDevOps
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
技术
- 平台即服务 (PaaS) - 连接平台
适用行业
- Software
- Professional Service
适用功能
- 商业运营
- 产品研发
用例
- 预测性维护
- 实时定位系统 (RTLS)
- 供应链可见性(SCV)
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
HATech 专注于将客户的运营、产品和开发实践转变为一个集成的敏捷流程，专注于实现客户的业务目标。HATech 提供全套专业服务，涵盖咨询、架构、实施和人员扩充以及托管支持服务，为领先的公共和私有云平台上的客户提供 BizDevOps 最佳实践和工具专业知识。他们的客户受益于将软件发布周期从几个月缩短到几分钟。
挑战
随着 HATech 的规模不断扩大，他们面临着管理和支持快速增长的客户群的挑战，尤其是那些每隔几个小时就会发布软件更改的客户。如果没有自动化监控平台，他们就无法了解客户的基础架构，也无法发现潜在的问题。他们需要一种方法来立即收到有关任何问题的警报，并且需要实时、详细的数据来支持快速故障排除，即使客户的基础设施每天都在发展。他们开始深入彻底地寻找一个快速、可靠、不需要基础架构管理、可以灵活地创建自定义附加组件、代理和插件并且价格合理的监控平台。
解决方案
HATech 发现了 Datadog，这是一个满足他们所有要求的监控平台：它是托管的，不需要维护，几分钟内即可让新客户加入，并且专为监控不断发展的基础设施而构建。它集成了 100 多种常用技术，可以定制以收集任何事物的指标。此外，它非常可靠，并以实惠的价格提供与实时指标交互的快速界面。Datadog 与 HATech 的警报工具 OpsGenie 集成，并且适用于本地、云或混合环境。它分离客户信息，使 HATech 能够满足支付卡行业 (PCI) 数据安全标准，他们的许多客户都遵循该标准。
运营影响
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