技术
- 基础设施即服务 (IaaS) - 公共云
适用行业
- 建筑物
- 国家安全与国防
用例
- 人员跟踪与监控
- 篡改检测
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
新加坡国家美术馆于 2015 年开业,拥有世界上最大的新加坡和东南亚艺术公共收藏,藏品超过 8,000 件。该画廊位于市政厅和前最高法院这两个国家古迹内,后被改建为位于新加坡市政区的 64,000 平方米的艺术博物馆。新加坡国家美术馆去年接待了近 180 万名游客,是该国最受欢迎的博物馆。运营该国最大、最受欢迎的博物馆之一需要有效且精简的流程。
挑战
新加坡国家美术馆是新加坡最受欢迎的博物馆,它面临着优化整个博物馆流程的挑战,特别是每天与数千名游客互动的前台员工。当 COVID-19 大流行爆发时,对流程数字化和自动化的需求变得更加迫切。博物馆必须迅速适应更新的业务应急要求,其中包括实施新的访客登记表,以支持接触者追踪并确保访客和工作人员的健康和安全。
解决方案
画廊采用 Nintex 工作流程云来消除博物馆范围内的各种表格和工作流程。为了应对 COVID-19 大流行,画廊迅速建立并实施了新的访客登记表,作为更新的业务应急要求的一部分。该解决方案利用基于 Nintex Workflow Cloud 构建的两个工作流程。访客通过填写可通过移动设备访问的匿名表格来登录。提交后,所有详细信息都会记录在 SharePoint 在线列表中。如果响应符合任何标记的参数,则会将其升级给博物馆的安全团队。随着监管机构的要求和建议发生变化,访客登记表的字段也可以轻松更新。
运营影响
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