公司规模
SME
地区
- America
国家
- United States
产品
- Sage 300
- Sage CRM
技术栈
- SQL
- Microsoft Excel
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用功能
- 物流运输
- 销售与市场营销
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 系统集成
关于客户
Marathon Brake Systems 是一家向车队客户、汽车用品店和维修厂分销重型制动衬片产品的公司。该公司成立于 1991 年,以优质的产品和出色的服务而闻名。Marathon Brake Systems 的销售专业人员遍布北美、加勒比地区和墨西哥,业务范围广泛。该公司总部位于佐治亚州卡特斯维尔。
挑战
Marathon Brake Systems 是一家重型制动衬片产品经销商,需要一款现代化、功能强大的业务管理解决方案来取代其旧版 Sage PFW ERP。该公司希望获得更好的库存控制工具和集成的客户关系管理 (CRM) 系统。该公司的销售专业人员分布在北美、加勒比地区和墨西哥,因此,快速高效地处理订单对于公司保持服务水平至关重要。
解决方案
Marathon Brake Systems 选择 Sage 300 作为其业务管理解决方案。Sage 300 灵活的 SQL 架构使该公司的业务合作伙伴能够创建专门的视图和查询,以提供其员工所需的精确信息。例如,创建了一个自定义视图,显示与装配项目相关的组件项目,包括其可用数量和仓库承诺的数量。此查询用于确定是否有现成的组件来构建订购的项目。Sage 300 还为公司的组装项目提供了更准确的成本数据,并减少了手动输入。装配过程会从库存中移除组件,并在商品售出时用成品替换它们。该公司还实施了 Sage CRM,为其销售代表提供快速、可靠和全面的客户、库存和订单数据访问。
运营影响
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Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.