Sime Darby 的数字化转型：与 Nintex 实现流程自动化
技术
- 分析与建模 - 机器学习
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 电子商务
- 设备与机械
适用功能
- 维护
- 质量保证
用例
- 基础设施检查
- 安全索赔评估
服务
- 系统集成
- 培训
关于客户
森那美工业 (Sime Darby Industrial) 是一家高速增长的组织，90 多年来一直为建筑和资源行业提供重型机械。该公司总部位于澳大利亚，非常注重运营的安全性和合规性。作为其创新和增长承诺的一部分，森那美实施了数字化转型计划，以实现手动流程自动化、减少技术债务并支持其运营的核心支柱——客户、员工和电子商务。该公司对数字化采用的渐进方法还导致了公民开发者计划的实施，该计划在推动整个组织的数字化转型方面取得了巨大成功。
挑战
森那美工业 (Sime Darby Industrial) 是建筑和资源行业重型机械的领先供应商，由于手动流程和缺乏数字化，在扩大运营方面面临挑战。该公司使用多种不同形式的解决方案来捕获和输入数据，这不仅效率低下，而且还增加了他们的技术债务。对公司运营至关重要的安全和合规流程也严重依赖手工文书工作。员工必须填写纸质表格以确认可以安全开始工作，然后手动将其输入到电子表格中。这个过程非常耗时并且容易出错。该公司需要一种解决方案来实现这些流程的自动化、减少技术债务并允许它们在快速变化的环境中快速扩展。
解决方案
森那美 (Sime Darby) 启动了数字化转型计划，其中包括多个手动流程的自动化。该公司使用 Nintex 使表格能够使用工作流程在线填写、处理和批准。这包括采购订单批准、IT 入职和休假申请。这些流程的数字化不仅简化了运营，还与公司的 ERP 系统集成，消除了与手动审批相关的挑战。该公司还实现了安全和合规流程的数字化。员工现在需要填写数字表格，以确认可以安全开始工作，在生产的第一年，通过新的数字解决方案提交了数十万份表格。该公司还实施了一项公民开发人员计划，该计划允许员工为数字化转型计划做出贡献，同时 IT 部门保留将所有新项目投入生产的控制权。
运营影响
数量效益
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