公司规模
SME
国家
- United States
产品
- Anvyl Production Hub
技术栈
- CRM Integration
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
技术
- 平台即服务 (PaaS) - 数据管理平台
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 消费品
- 零售
适用功能
- 物流运输
- 销售与市场营销
- 商业运营
用例
- 供应链可见性(SCV)
- 库存管理
- 资产跟踪
服务
- 系统集成
- 软件设计与工程服务
关于客户
Sock Fancy, launched in 2013, is a company dedicated to helping people find the perfect pair of comfortable, affordable, and stylish socks. They have sold over a million pairs through a subscription service that ships globally. The company caters to both B2B customers and consumers, necessitating a robust global supply chain. With a vision to provide high-quality service and products, Sock Fancy has experienced strong growth, requiring them to scale their operations efficiently. The company is co-founded by Futhum Tewolde, who also serves as the COO.
挑战
Sock Fancy was rapidly expanding and needed to scale their supply chain operations. They faced challenges with inefficient communication with overseas manufacturing and design partners, lengthy email chains, lack of process visibility, and technological hassles. These issues made it difficult to maintain their quality of service with the anticipated 10x growth. Managing B2B accounts demanded significant time, leaving little room for other important functions like marketing, trade show placement, and design. The team spent hours following up with upstream supply chain partners to ensure quick and accurate updates for their enterprise customers.
解决方案
Sock Fancy chose Anvyl as a single hub for their supply chain data to streamline operations. Anvyl's Production Hub allowed them to track progress, communicate with suppliers, and deliver goods on time. The platform provided visibility into each supplier and product's status, enabling quick updates to customers. Anvyl's flexible nature allowed integration with Sock Fancy's existing CRM, eliminating challenges posed by legacy software. Within three to four months, Sock Fancy saw measurable results, including effective updates at every production step and improved service to their customer base. The dashboard-style tracking and management system provided by Anvyl enabled the team to stay informed and share key information quickly.
运营影响
数量效益
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