Bullhorn > 实例探究 > 使用 Bullhorn for Salesforce 提高绩效和危机响应

使用 Bullhorn for Salesforce 提高绩效和危机响应

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技术
  • 分析与建模 - 实时分析
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 水泥
用例
  • 租赁金融自动化
  • 时间敏感网络
服务
  • 系统集成
关于客户
SSi People 是一家拥有高度专业化 IT 顾问的公司,自 1998 年开始运营。
挑战
SSi People 需要一个强大的 CRM 系统来支持他们的成长并提高他们的绩效。
解决方案
SSi People 利用 Bullhorn for Salesforce 作为其中央平台,利用其 CRM、ATS 和数据处理功能。
运营影响
  • The implementation of Bullhorn for Salesforce has allowed SSi People to take an innovative approach to their system, which can be considered a best practice for all. They have been able to strengthen relationships with clients and candidates, speed up submission times, and respond to crises. They have changed the way they submit candidates to job reqs, predicting when they will be released and pre-qualifying candidates. They have also been able to monitor their performance against the KPIs that their MSPs rate them on, ensuring they deliver on them. The company has also been able to build strong consultant relationships through alerts and notifications. They have also been able to respond quickly to the COVID-19 crisis, making quick decisions and pivoting to serve its clients better in new ways.

数量效益
  • SSi People's NPS score has shot up from 55 to 78.

  • They were able to set up a COVID-19 dashboard within three hours to show senior management all new reqs coming in in real-time, their losses, how many consultants and clients they were losing, the submittals and the trends across all those.

  • They were able to react quickly to load balance their 65 recruiters across the organization based on which customers had slowed down and which ones had picked up.

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