Zapier > 实例探究 > 通过 Zapier 集成提高 MeUndies 的效率和协作

通过 Zapier 集成提高 MeUndies 的效率和协作

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适用行业
  • 设备与机械
用例
  • 施工管理
  • 时间敏感网络
服务
  • 系统集成
关于客户
MeUndies 是一家专注于舒适、可持续材料、公平报酬工作和时尚内衣设计的公司。他们有多个团队,包括客户体验和开发团队,每个团队都使用自己喜欢的项目管理工具。
挑战
MeUndies 的不同团队使用不同的项目管理工具,导致效率低下和重复工作。
解决方案
项目管理总监 Vicky Tatar 采用 Zapier 来集成 Asana 和 Pivotal Tracker,减少了手动沟通和重复任务的数量。
运营影响
  • The integration of Asana and Pivotal Tracker through Zapier has significantly improved the workflow at MeUndies. It has consolidated all requests, saving the Dev team time from answering one-off messages about a request. The status of each request is visible to everyone, and can be communicated back to the Customer Experience team quickly via a link, eliminating the need for the team to search for the request to get an update. The reverse process, where Pivotal's Stories are sent to Asana as new tasks, allows the Dev team to share their projects with the Customer Experience team. This transparency means a quick check-in Asana by the Customer Experience team could stop an issue from being unnecessarily escalated. The solution has also allowed for quick experimentation with new Zaps, further enhancing the efficiency of the team.

数量效益
  • Cut the work of the Dev and Customer Experience teams in half

  • Reduced the amount of times someone has to communicate something

  • Enabled quick setup of new Zaps within an hour

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