Streamlining Victrack’s Field Inspections with Fulcrum
公司规模
Large Corporate
国家
- Australia
产品
- Fulcrum
技术栈
- GPS tracking
- Mobile devices
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 功能应用 - 远程监控系统
适用行业
- 运输
适用功能
- 物流运输
- 维护
用例
- 远程资产管理
- 车辆性能监测
服务
- 系统集成
- 软件设计与工程服务
关于客户
VicTrack is the owner of Victoria’s transport assets, the majority of which are leased to transport operators, and custodian and manager of the remaining assets. Their key activities span telecommunications, land and asset management, rail freight operations and the delivery of major projects. They provide trusted advice to the State and facilitate safe, efficient and reliable integrated transport outcomes for all Victorians.
挑战
VicTrack, the owner of Victoria’s transport assets, was facing challenges with their paper-based inspection system. The traditional method brought several issues, including delays in getting the results to the office, the need for manual transcription of information into their maintenance management system, and the need to match up photos captured on digital cameras. Additionally, their spreadsheets were often complicated and subject to tampering by contractors, resulting in a lot of work to extract value from the information. Their Windows Mobile devices required docking in the office for synchronizing and were not necessarily intuitive. The requirement to dock them in the office to get data off them meant days or weeks of data collection was always susceptible to being lost whilst out of the office.
解决方案
VicTrack adopted Fulcrum to streamline their field inspections. The benefits of Fulcrum and the associated cool factor that comes from being able to use a device like a smartphone or tablet, has meant that people want to use Fulcrum over the older, traditional alternatives. The solution allowed them to code inspection checklists with pre-defined values used in their maintenance management system, making the import of recorded information into the system a lot more straightforward. Auto GPS logging of records removed the need for a separate device, eliminating the risk of incorrect recording of location and risks associated with transcribing and sometimes transcoding that information. Collaborative development of forms between admins and field staff meant that all parties have a real stake in the success of the application, leaving minimal risk of the software not being adopted for use. The ability for issues to be recorded and sent through in a structured report format to managers whilst out on site has significantly reduced the lag associated with addressing issues. Visibility rules and set required field options dynamically based on responses means that they are now able to design more intuitive and intelligent forms and can ensure inspectors complete them.
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