Trekkers 与 Creation Entertainment 和 Sage 100 ERP 联手
公司规模
SME
地区
- America
国家
- United States
产品
- Sage 100 ERP
- eBusiness Manager
- Credit Card Processing
技术栈
- SQL Server
- HTML
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Revenue Growth
技术
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 零售
适用功能
- 销售与市场营销
- 商业运营
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 系统集成
- 软件设计与工程服务
关于客户
Creation Entertainment 是一家纪念品零售商和活动推广商，总部位于加利福尼亚州格伦代尔。30 多年来，该公司一直是《星际迷航》、《吸血鬼猎人巴菲》、《西娜》和其他科幻英雄粉丝的优质娱乐和收藏品来源。Creation Entertainment 还在世界各地组织会议。该公司正在通过 Muppet Fest、Soap City Live、Bruce Lee 和 THE FITEXPO 等新类型扩大其 22,000 名客户群。除了举办活动外，该公司还销售带有徽标的服装、杯子、照片、日历、珠宝、海报、剧本和纪念品，并拥有众多粉丝俱乐部。
挑战
Creation Entertainment 是一家纪念品零售商和活动推广商，其在线销售和订单执行流程面临挑战。该公司的电子商务系统设计不佳，导致在线销售停滞不前，订单执行时间过长。该系统是一堆 HTML 屏幕，用于接收电子邮件订单，然后手动输入到低级簿记程序中。这个过程既耗时又低效，仅输入订单就需要长达三周的时间，而推出新产品时，订单执行时间则长达 16 周。
解决方案
为了应对这一挑战，Creation Entertainment 升级到了 Sage 100 Premium ERP。这一完全集成的业务管理和电子商务解决方案使订单流程自动化，大大缩短了履行时间。订单现在自动从公司网站上的电子商务管理器流入 Sage 100 ERP 销售订单模块，然后通过 Sage 100 ERP 信用卡处理进行结算。该系统还允许公司每月开展针对性强、因此非常成功的促销活动。所有会议业务（占公司收入的一半）都通过 Sage 100 ERP 作业成本模块进行跟踪。该模块与应付账款模块集成，并跟踪每项相关成本，提供详细的盈利能力洞察。
运营影响
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