Alteryx > 实例探究 > 简化网络运营:沃达丰新西兰的数字化转型之旅

简化网络运营:沃达丰新西兰的数字化转型之旅

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技术
  • 分析与建模 - 大数据分析
  • 网络安全和隐私 - 身份认证管理
适用行业
  • 教育
  • 电信
用例
  • 时间敏感网络
  • 虚拟培训
服务
  • 数据科学服务
  • 培训
关于客户
沃达丰新西兰是一家电信服务提供商,提供移动网络、在线电视、宽带和其他相关服务。他们希望简化运营以满足数字优先服务的需求并改善客户体验。
挑战
电信服务提供商 Vodafone NZ 面临着管理数字优先服务日益增长的需求并简化网络运营的挑战。
解决方案
该公司实施了数据分析平台 Alteryx,以简化和自动化其网络建模和性能监控流程。他们为员工提供培训和支持,以确保新技术的顺利过渡和采用。
运营影响
  • The implementation of Alteryx led to several operational benefits for Vodafone NZ. The investment in the platform stimulated collaboration and knowledge sharing among the teams, as the Alteryx Extract, Load, Transform (ELT) process was self-explanatory and easy to follow. This empowered the users to automate their own and their colleagues' Business As Usual (BAU) tasks, saving them time spent on tedious Excel modelling and analysis of different web reports. The process also became super easy, enabling the team to focus on higher valued tasks and leaving the repetitive tasks for Alteryx to handle. The company's response time improved significantly, allowing it to provide the business with the answers it needed quickly and efficiently. This was particularly beneficial during the start of the COVID-19 pandemic, when traffic patterns changed drastically due to more people working from home.

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