Port X Enlists Turvo to Differentiate & Grow Revenue
Customer Company Size
Mid-size Company
Region
- America
- Europe
Country
- United States
- Germany
Product
- Turvo Enterprise platform
- Turvo Connect
- Turvo Pay
- Turvo Analytics
- Turvo Driver app
Tech Stack
- APIs
- Telematics
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Revenue Growth
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
- Analytics & Modeling - Real Time Analytics
Applicable Functions
- Logistics & Transportation
Use Cases
- Supply Chain Visibility
- Remote Asset Management
Services
- System Integration
About The Customer
Port X Logistics is a well-known company that provides expedited containerized cargo management, drayage, trans-loading, and OTR trucking. The company serves a diverse group of supply chain professionals including Non-vessel operating common carriers (NVOCCs) that need complete visibility and around the-clock runtime, as well as real-time data access, Steamships that want proactive communication and efficient document management, with streamline document access, and Beneficial cargo owners (BCOs) with hosts of freight forwarders that all require uninterrupted compliance and visibility measures. The company was facing challenges in managing its diverse supply chain due to the use of multiple, disparate systems with a cumbersome manual management process.
The Challenge
Port X Logistics, a company known for its value in providing expedited containerized cargo management, drayage, trans-loading, and OTR trucking, was facing challenges in managing its diverse supply chain. The company was using multiple, disparate systems with a cumbersome manual management process. This disjointed process often left NVOCCs uncertain of whether a booking was shared and documented appropriately. BCOs had limited access to real-time information, and even upon request, the Port X team could take hours to review the information and provide it. Tracking down the right proof of delivery image, from thousands of files, was a hassle while trying to operate as a trucking company. The need for faster responsiveness fell under the microscope within the confines of the COVID-19 outbreak, forcing companies to mandate the use of contactless paperwork.
The Solution
Port X chose Turvo to bring harmony to its supply chain operation. The company uses the Turvo Enterprise platform, combining Turvo’s collaborative infrastructure, visibility, productivity tools, shipment management, Turvo Connect - with custom APIs, Turvo Pay, and Turvo Analytics. After a thorough review of available logistics solutions, Port X made the decision to unify its logistics management strategy with a Turvo partnership. That partnership creates a culture of excellence amid tech-driven insight and complete visibility into its operations. The process trickles into the downstream supply chain, gaining additional information as drivers use the Turvo Driver app and its embedded telematics functions to provide complete, end-to-end visibility and status. Now, drivers could immediately take and upload photos from within the Turvo Driver app.
Operational Impact
Quantitative Benefit
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