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New Business Models in Maintenance
Everything that can be automated will be automated, and it is up to us, as people, to learn how to adjust to this development With the advent of the networking of processes and the Industrial Internet of Things, IT has further cemented its place in the production facilities of modern enterprises and is now set to revolutionise the way in which maintenance is approached. The Chamber of Industry and Commerce has its hands full when it comes to making sure that vocational and training concepts both accompany and keep up with these developments. Many employees are anxious, believing that the ongoing digitalisation of the world of work will result in greater job insecurity; a general misconception which regrettably continues to abound. The fact that digitalisation is set to provide both new opportunities and challenges, and that not every workplace is in danger, is often conveniently overlooked in the surrounding hype. It’s as if history is due to repeat itself every time any major industrial revolution occurs. Production workers begin to fear for their jobs and fear of change in the workplace remains high. Nevertheless, production is subject to constant change and we must all learn to adapt. Today, it is IT, in the wake of the IIoT, which stands to replace traditional rosters and blackboards. What’s more, the advent of employees directly communicating with machines via speech in order to reset them is also fast approaching. Voice-control has already gained general acceptance, but an even greater degree of trust in technology is required. If no changes are made to the way you work, the sudden advent of digitalisation may make it appear as though things are out of place or even missing. That isn’t to suggest that there was a time in which IT didn’t exist in the realm of production; such a statement wouldn’t be true, as evidenced by the fact that, in times past, maintenance staff spent an inordinate amount of time making their rounds accompanied by a programmer’s notebook, which had different editors to program components and helped to facilitate communication between human and machine. Nevertheless, the fact remains that the networking of processes continues to generate considerable uncertainty. Customised production The introduction of online marketing has resulted in a large percentage of industrial production being tailored to fit the customer. Affiliate marketing allows you to find out much more about your customers, their behaviour as consumers, and the underlying motives that drive their decision making. Thus, in certain sectors, it no longer makes sense to produce products, place them in storage units, and then wait until they are sold off. Instead, it is becoming the norm to make predictions according to customer decisions or trends. By using information gathered from CRM systems, customer feedback and digital sales statistics, it is possible to determine the colours, form, and features that a customer would desire a future product to have. It is also possible to produce products in such a way that the targeted customer immediately purchases them, thus resolving the need to store the products away until such a time as they are sold. Customised production places high demands on maintenance. Common topics that are frequently brought up in addition to classical and continual improvement processes include: - Preventive Maintenance - Corrective Maintenance - Condition-related maintenance The umbrella term ‘predictive maintenance’ is often used to encompass the topics listed above. Predictive maintenance is a strategy that is based on real-time data taken from production. It permits you to quickly recognise and respond to problems or results which were not visible in the past, but which are now, thanks to new advances in technology (e.g. condition monitoring), immediately detectable. What does the process of networking involve? When surveying a newly digitalised production hall for the first time, the first difference that one notices is that a specific IP address has been assigned to all automated devices connected to the network, which allows for data to be received and sent. These automated devices can be completely different from each other. It does not matter. What does matter (where plant or machine controllers are involved) is the PLC (programmable logic controller). A digital network topology looks as such: sensors, drives, and actuators move things around; robots weld, solder, press and pack; and HMI/SCADA systems supervise the processes. Then there are presses, drills, machine tools, milling processes, and much more. Generally, there is a different editor used to program each type of automated device type. There are very few uniform standards when it comes to software editors and thus automation engineers cannot use the same software to program a wide range of devices. Visual programming languages in DIN EN 61131-3 are regulated, however, each editor has its own special features and they are seldom compatible. Editors continue to be further developed if only for the purpose of continuously updating them to support current operating systems. Software developers are eager to offer their customers ongoing updates, the reason for which lies in the fact that customers do not have any reason to pay for software editors that have reached the end of their development. They will only pay for new developments. For maintenance staff, this trend necessitates them to undergo constant further training in order to understand and implement the latest functions and features brought out by the software developer. In that regard, it is interesting to note that, even as the number of people present in the production hall continues to decline, the number of maintenance staff continues to grow. This stands in stark contrast to the hype about the human factor becoming an obsolete element when it comes to production; on the contrary, the human factor will continue to grow in importance, especially when it comes to fixing unplanned malfunctions and errors that may occur to the complex machines and systems during production. All visions involving the future state of digital production thus have one thing in common and that is the fact that people will continue to play a vital role: the ability to understand the complex connections between numerous machines, controllers and programs, will continue to be a sure-fire guarantee of success.
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Process Control System Support
In many automated production facilities, changes are made to SIMATIC PCS 7 projects on a daily basis, with individual processes often optimised by multiple workers due to shift changes. Documentation is key here, as this keeps workers informed about why a change was made. Furthermore, SIMATIC PCS 7 installations are generally used in locations where documentation is required for audits and certification. The ability to track changes between two software projects is not only an invaluable aid during shift changes, but also when searching for errors or optimising a PCS 7 installation. Every change made to the system is labour-intensive and time-consuming. Moreover, there is also the risk that errors may occur. If a change is saved in the project, then the old version is lost unless a backup copy was created in advance. If no backup was created, it will no longer be possible to return to the previous state if and when programming errors occur. Each backup denotes a version used by the SIMATIC PCS 7 system to operate an installation. To correctly interpret a version, information is required on WHO changed WHAT, WHERE, WHEN and WHY: - Who created the version/who is responsible for the version? - Who released the version? - What was changed in the version i.e. in which block or module of the SIMATIC PCS 7 installation were the changes made? - When was the version created? Is this the latest version or is there a more recent version? - Why were the changes made to the version? If they are part of a regular maintenance cycle, then is the aim to fix an error or to improve production processes? - Is this particular version also the version currently being used in production? The fact that SIMATIC PCS 7 projects use extremely large quantities of data complicates the situation even further, and it can take a long time to load and save information as a result. Without a sustainable strategy for operating a SIMATIC PCS 7 installation, searching for the right software version can become extremely time-consuming and the installation may run inefficiently as a result.
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Versiondog Comes for Coffee
“Well before it went live, we had worked out a clear plan for exactly how we were going to use the new versiondog versioning and data management software from AUVESY,” says Michael Mrugalla, who works in process automation at the Mainz plant. “We also had to think about what backups really meant for us. With all our field devices, control programs, drive systems, programming languages, file formats and software applications, we needed to know precisely what we have to back up in case a breakdown (e.g. a power outage) stops production. Because the whole point of making a backup is to be able to recover data quickly and easily when something goes wrong and continue working as if nothing had happened. But that means more than simply restarting production, it also means we need to be able to pick up where we left off with our ongoing process maintenance and optimisation.” It was particularly important to Nestlé that their backup strategy be built around a sin-gle continually active and universally appli-cable solution. And they wanted it to maintain a centralised backup of all the data necessary for both recovery and further development for all devices and all related projects (i.e. every piece of hardware and software). And the programs actually running on controllers need to correspond precisely with the data on the server. If not, the reason must be easily identifiable and the valid version always available to be reloaded onto the device.
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versiondog on the Trial of Big Bang
Backing up and monitoring of Industrial control system programs for the Large Hadron Collider (LHC) at CERN near Geneva, the world´s largest particle accelerator, has been entrusted to the data management system versiondog. The European Organization for Nuclear Research uses the system to manage the data of around 500 components, making versiondog one of CERN's standard technologies.
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Maintenance efficiency – automated
Egger Ltd at Hexham, Northumberland, UK, manufactures chip board and associated products on highly automated production lines. The programs within numerous manufacturing systems and controllers are vital to the resulting OEE of the company and require frequent back up, version control and automatic administration. Egger standardised on Versiondog software from SolutionsPT to undertake and manage this task.
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Version Control for Systems and Machine Production
With the flood of data and numerous versions of software in the production environment of a firm, much time and effort is spent by workers searching, guessing or asking questions in order to solve issues.
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Logistics processes in safe hands
The latest logistics and automation technologies that help to safeguard work processes in large warehouses with complex, around-the-clock global distribution networks require regular changes and improvements to function optimally. At the same time, these modifications also increase the risk of errors or even production stoppages, which are unfavorable situations.
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Refreshingly efficient
Data management system versiondog, an indispensable instrument in operations engineering at Warsteiner. Preventive maintenance has long been the norm at the Warsteiner Brewery. And yet, unplanned maintenance activity can still occur. It is therefore of great importance that the latest update version for each and every PLC be stored centrally. In this industry, there is no time to waste trying to conduct a search.
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Version watchdog enables online/offline alignment
When complex systems are developed for a customer and commissioned with a particular delivery state, a data management system can make it easier to archive commissioned versions and track subsequent changes made by the customer.
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Data management as a part of your cybersecurity strategy
Coordinating data in the age of digitalisation presents a real challenge, especially where production facilities are concerned. The task of maintaining the many and varied components used in production also entails working with a wide variety of different software packages (editors) Each change that is made to the software results in a new version that has to be securely stored – versions need to be properly managed and there can only ever be one version that is the latest authorised version. But how can you make sure that all changes that were made to the software now running on the machine/device were authorised?
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No More Searching for Software
Tasks such as manual documentation and the fact that new software and hardware is constantly being integrated to the automation network makes the lives of maintenance staff difficult.
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IT security for critical infrastructure with versiondog
Flood prevention and sewerage are highly mechanised and automated services that utilise the latest high-performance computerised controllers and IT networks. For a growing number of public water authorities, the versiondog data management system from AUVESY has significantly improved the process of keeping track of the associated data. Although the primary purpose of versiondog is usually to provide change and data management, it is also helping German water authorities fulfil the requirements of the country's IT Security Act 2015, especially with regard to ICS systems.
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Crossing the Atlantic to Argentina
Between 2005 and 2010, Aluar went through a substantial growth phase where most of the production facilities were upgraded. As a result of this expansion, the number of PLCs increased from 100 to 300. When it came to managing the control program software, however, flaws and cracks began to show in the established workflow and version control procedures that had prior to the growth phase, been based on manual backups and documentation. A rapid growth in the number of automation and maintenance staff (>100 users) also coincided with increasing accounts of infrequent and incomplete documentation of software versions, which then required an increasing effort where bug tracing and detection were concerned. This increased the risk of incidents that could not only affect operation, but that could also result in stoppages at the mid-term. It also increased the risk of safety risks remaining undetected.
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