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Our Case Study database tracks 18,926 case studies in the global enterprise technology ecosystem.
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Revolutionizing Warehouse Management: Bitlog's Digital Solution
Bitlog, a Sweden-based company specializing in supply and logistics software solutions, was in need of a reliable software development partner to design and develop a state-of-the-art warehouse automation system. The goal was to create a user-friendly iOS application with extensive functionality. A crucial aspect of the project was UX design, which was required to ensure the smooth operation of the product. The challenges faced by the UX specialists at N-iX, the software development partner, included structuring the requirements and breaking down all the processes into user flows according to specific roles, and creating an intuitive UX to ensure smooth operation of warehouses. The efficiency of a typical warehouse depends on delivery planning and numerous logistics operations, which include dozens of coordinated activities performed by different employees. Warehouse automation systems need to include all these operations and also account for unforeseeable circumstances.
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Digital Transformation of Inventory Management for UK's Leading Car Dealership
The client, a leading car dealership company in the UK, was facing challenges with their existing dealership management system. The system was outdated and inefficient, making it difficult to manage a large inventory database of over 285,000 parts. The system was also hard to handle and had inefficient reporting capabilities. It consisted of a number of websites and third-party solutions that all shared one inventory database. The client had been trying to re-develop the system for eight years with their on-site engineers and individual contractors but had not been successful. They needed a solution that would streamline their inventory management, improve the user experience of the platform, and enhance the efficiency of their business operations.
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Digitizing Equity Management: A Case Study on Globacap
Globacap, a UK-based fintech company and market leader in blockchain-based security issuance and administration, was faced with the challenge of simplifying and expanding access to global capital via their capital raising platform. The company aimed to issue a world’s first digital token that itself forms the legal shareholding in the company, extend their core team with specialists who have relevant experience and skills in fintech, develop a single-page application to ensure much-improved user experience, improve the KYC process, and enable companies to track transactions for their tokens. However, they faced challenges in ensuring the security of the platform and its compliance with a number of fintech regulations, developing a mechanism that would provide easy management of digitized equity, and scaling a team with relevant competencies within a short time frame.
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Increasing Market Reach with Intelligent Traffic Management Solution: A Case Study on Redflex
Redflex, an Australian-based company that develops intelligent transport solutions (ITS) for government, police, and traffic departments, wanted to increase their market presence with a new solution for traffic management. The company needed to validate their product idea and develop an intelligent transport solution with high detection accuracy. The main task was to develop advanced models to detect a certain anomaly based on the image received from the client's cameras. The company decided to increase their presence in Europe and expand the portfolio of their services. Therefore, they needed to create a next-generation solution for traffic management, taking into account the traffic rules and related policies of different countries.
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Stellaris Game Art Production: A Case Study of N-iX and Paradox Interactive Collaboration
Paradox Interactive, the creator of the grand strategy video game Stellaris, needed to release regular updates and downloadable content (DLC) for its games. The challenge was to create appealing game art assets within tight deadlines. The team had to follow distinctive art production guidelines provided by the client, which described a unique art creation pipeline. Another challenge was understanding the multiple races and their specific designs in Stellaris, a game with numerous galaxies and races with different styles and features. The team had to study the game carefully to produce art that matched the game style and ensure smooth project implementation. Additionally, the team faced the challenge of meeting tight deadlines at certain stages of the project, where they had to deliver all the assets in time for the DLC release.
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Ensuring Service Excellence for a Swiss Smartwatch Manufacturer
The client, a leading wristwatch manufacturer from Switzerland, was faced with the challenge of ensuring a smooth and error-free performance of their smartwatch product and its synchronization with the dedicated Android and iOS applications. The company was committed to offering the best possible service to their customers with their new smartwatch product. Therefore, they needed to ensure the watch’s smooth and error-free operation in combination with the dedicated Android and iOS applications. The challenge was to ensure the highest levels of service quality of the new smartwatch.
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Software Development Partnership with PrettyLittleThing: Enhancing E-commerce Capabilities
PrettyLittleThing, a rapidly growing UK-based fashion retailer, faced the challenge of expanding its software development capabilities to keep up with its business growth. The company needed a strategic tech partner who could assemble a team of dedicated software engineers with experience in developing e-commerce solutions and high load systems. The primary goals were to extend the in-house team with strong software engineers experienced in PHP, various JavaScript frameworks, AWS, and other technologies; automate the process of product creation on the client’s e-commerce website that has over 30,000 items; and speed up the software development process. The challenges included establishing effective communication and alignment among different distributed teams and developing functionality that helps manage thousands of products easily.
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Full-Scale Digital Transformation Accelerates Time-to-Market for Telecom Operator Lebara
Lebara, a rapidly growing mobile virtual network operator (MVNO) with operations in 10 European countries, was facing challenges with its legacy IT infrastructure. The company needed to undergo a comprehensive digital transformation to ensure scalability, agility, and faster time-to-market. As part of its expansion strategy, Lebara initiated a digital transformation program designed by a leading consulting agency. However, the company required assistance from an experienced software development partner for implementation. Lebara was seeking a provider that could cover all their needs in software development, including optimization of their existing BI solution and platform migration from on-premises to the cloud.
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Neobank Transformation: Enhancing Compliance and Security
The client, a leading specialist digital challenger bank based in the UK, was faced with the challenge of redesigning and rebuilding their mobile banking application. The goal was to provide a more convenient way for their customers, primarily small businesses, entrepreneurs, and consumers, to interact with their platform. Additionally, they needed to implement Open Banking, a mandatory requirement from the UK financial institution. Prior to this, the client had outsourced the development of its mobile app to other vendors. However, they needed a strong team that would take over the development completely and implement new features to improve the functionality for both the client and its customers.
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Revamping Bitlog's Warehouse Management System: A Case Study
Bitlog, a Sweden-based company delivering innovative supply-chain and logistics solutions, was faced with the challenge of extending the functionality of their warehouse management system (WMS). They needed to improve the user experience and develop mobile applications for iOS devices. The task was complex due to the intricate business logic of warehouse management, which required a deep understanding of warehouse workflows, stock control, product movement, picking operations, and space utilization. The WMS comprised over 10 modules with complex logic and user scenarios, necessitating the development of multiple workflows for warehouse operators and managers. The team also had to develop different modules for managers and drivers for the Transportation Management System (TMS) application.
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SAP Automation in Banking with RPA and Automation Anywhere
The client, a large bank with over 260 branches, serving more than 2 million customers, 170,000 SMEs, and 600 large corporate companies, was facing challenges with the manual process of testing software and system changes associated with SAP ERP. The bank uses the SAP ERP system and its various components to handle specific business processes associated with their banking activities, such as managing invoices. However, the process of introducing software changes into the system or adjusting the system’s settings involved long and resource-hungry manual testing activities. The client wanted to significantly accelerate the testing process by automating these manual processes.
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Streamlining Transfer Pricing with Automated Tax Calculation and Entity Management
The client, a global industry leader in tax services, was facing a significant challenge in managing transfer pricing compliance requirements. The process involved a substantial amount of tax calculations, which were being done manually, resulting in a time-consuming and costly process. The client was seeking a solution to automate these calculations to make them faster and more cost-efficient. Additionally, the client needed a system to monitor transactions between various business units and legal entities more effectively. The transaction rules, methods, and tax calculations were previously kept, applied, and completed manually in Excel, which incurred substantial time and resources.
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Cloud Migration and Automation for Cost Optimization in a Global Tech Company
The client, a global provider of managed cloud services, was facing challenges in generating monthly service reports for their clients. The process was not cost-effective due to the extensive manual work involved and the use of a paid third-party tool. The root cause of this issue was the lack of a centralized and unified approach to handle the vast amounts of data received from their equipment. The company’s data was managed on-premises, leading to significant costs and scalability issues. The scattered IT resources also caused problems with data accessibility, leading to inefficient data governance, storage, and organization. This inefficiency was particularly problematic when generating Monthly Service Reviews (MSRs) - equipment performance reports sent to clients every month.
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Software Development Partnership with WEINMANN Emergency: Enhancing Medical Technology
WEINMANN Emergency, a Hamburg-based medical technology company, was facing challenges in developing new medical devices. The company needed to expedite the process of bringing new products to the market while ensuring compliance with medical standards and regulations. The primary goal was to speed up the development and release of their MEDUCORE Standard² solution, a portable defibrillator. The company required a technology partner with expertise in embedded Linux software development, the capacity to assemble a strong engineering team quickly, and a cost-effective cooperation model. The challenges included implementing a secure communication protocol with a telemetry server, securely uploading user session data and device logs, fixing multithreaded data access issues, building Wi-Fi network connections, improving Bluetooth printer support, and ensuring compliance with security regulations.
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Revamping User Experience for Book2Meet's Hospitality Solution
Book2Meet, the largest online booking platform for meeting spaces across Europe, approached N-iX with the goal of creating an easy-to-use platform for reserving meeting venues. The challenge was to design an intuitive application that simplified the booking process, shortened the user flow, and incorporated all search filters within a single widget, all while adhering to the platform's style guide and preserving its image. The UX/UI team faced the task of placing numerous filters on the page without overloading the design and ensuring that setting search criteria wouldn't be time-consuming. The initial user journey included numerous options spread across three pages, which was cumbersome and time-consuming for users.
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Scaling Digital Transformation in Automotive Technology with SaaS Platform
The client, a leading automotive technology company, was facing challenges in standardizing and streamlining the development of products across different departments. The company's complex organizational structure, comprising multiple independent departments, each developing standalone solutions for internal use and customer projects, was leading to redundancy and inefficiency. Some of these applications had similar features, but there was no mechanism to reuse applications with similar functionality. The client needed to build a SaaS platform to address these issues and reduce costs. However, before embarking on this large and costly project, the company needed to validate the product idea, measure its ROI, and mitigate potential risks. They also needed expertise in cloud software development.
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Enhancing Performance and Scalability of Orbus Software Products through Innovation
Orbus Software, a leading global provider of software solutions for Enterprise Architecture, Business Process Analysis, and Application Portfolio Management, faced a significant challenge. The company needed to expand the testing capabilities and reduce the time to market of iServer, their core product. The intense competition in the market and the high expectations of customers for upgraded offerings made time to market a critical factor for the company. Additionally, Orbus had an extensive manual Quality Control (QC) web team, which resulted in operational overheads with regression testing. The test case base was also large and difficult to maintain.
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Digital Transformation and Market Expansion for a Leading EV Charging Provider
The client, a leading provider of electric vehicle (EV) charging stations operating in the USA and multiple other countries, was looking to expand their business to the EU market. However, their expansion was hindered by their legacy systems, which had become inefficient and difficult to support. The outdated systems were slowing down the company's growth and competitiveness in the market. The client needed to modernize their existing systems and develop new solutions to facilitate their expansion into the EU market.
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Software Product Development for Masmovil: Streamlining Telecom Operations
MASMOVIL Group, the fourth largest telecommunications operator in Spain, was facing a challenge in extending its technological capabilities to build efficient and secure software products. The company needed to streamline its document management workflow and cross-selling to customers. The goal was to develop a solution that would ensure effective document management and build a cross-selling platform that would help their employees offer various tariff packages and discounts to their customers. The challenges included developing an intuitive UI using JavaScript (React), developing back-end for the Producto app with Java, ensuring the interaction of front-end and back-end through Apigee, building a Java project with Maven and Docker on the CircleCI platform, deploying applications to Kubernetes with the help of Helm, developing new microservices, designing Data Structures on the persistence layer, integration with an external CMS (Contentful), and working on improving the system’s performance.
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Enhancing User Experience and Productivity in Education through Microservices-Based Solutions
WBS TRAINING, a large provider of various training services, was facing challenges with their legacy monolithic learning management system and a desktop-based student management application. The learning management system consisted of several monolithic parts that required multiple authentications and constant synchronization, a process that was burdensome and could take several hours to complete. This resulted in low system performance and long loading times, hindering employee productivity. Similarly, the desktop application for student management, used to create learning course offers for students, was also plagued with performance issues. To boost their operational efficiency and ensure a smooth experience for students, WBS TRAINING decided to redesign their legacy learning management system into a unified platform and modernize the student management application.
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Global Payments Simplified: Currencycloud's Journey with N-iX
Currencycloud, a global B2B platform delivering cross-border payments as a Service, was in need of accelerating the development of their white-label Currencycloud Direct application. The company was an emerging player in the UK fintech arena with a basic product and funds raised through funding rounds. However, scaling teams in London proved to be time-consuming and expensive. The company was looking for an efficient way to expand their in-house team without incurring high costs and wasting valuable time. This led them to consider partnering with a nearshore partner to aid in the development of their products. Over the years, N-iX became a strategic partner for Currencycloud, contributing significantly to the development of their core products.
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Efficio's Digital Transformation: Streamlining Procurement Processes with IoT
Efficio, a UK-based consulting company with a global presence, was facing challenges in streamlining its procurement processes. The company was heavily reliant on manual operations, which were not only time-consuming but also prone to errors. The company's key objective was to eliminate the manual work involved in conducting research and analyses. To achieve this, Efficio needed to extend their technological capabilities to build efficient and secure software products. However, they lacked the necessary resources and expertise to develop these solutions in-house. Therefore, they needed a reliable tech partner to help them develop a number of automation solutions.
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Cross-Platform Strategy Game Development: A Case Study of ComPet by MindArk
MindArk, a renowned PC game developer, wanted to expand its reach by creating a cross-platform mobile solution. They aimed to develop a strategy game with city-building elements, turn-based battles, and appealing game art. The game, named ComPet, was envisioned to allow players to collect and train pets, participate in quests and battles, and defend their villages. The client also wanted to link ComPet to their successful multiplayer game, Entropia Universe, by including some of its characters. Furthermore, they wanted to enhance the user experience with features like real-time weather effects and an efficient game admin system for smooth operations post-launch.
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VR Solution Development for Training Simulation in American Football
SportsVTS, a US-based company that creates simulated reality training experiences, aimed to develop a VR solution that would enable players to minimize the injury risk and maximize their performance by training in virtual reality. The primary business goal was to create a realistic training simulation to enable a quarterback to master various techniques within a controlled environment and improve his playing ability without the risk of injury. The challenges included developing an AI component to maximize user experience realism, using full-body 3D scan for highly-detailed and hyper-realistic character models, applying corrective BlendShapes for recreating the player’s skeleton and body, using Locomotion Extend System to allow the player to access any part of the field smoothly, developing the character customization system based on real NFL players, tracing the ball trajectory to re-create it with maximum accuracy, integrating the experience with VR hardware, and developing functionality for setting 21 other players on the field.
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Driving Efficiency in Logistics with Industrial Machine Learning
The client, a Global Fortune 100 multinational engineering and technology company, was facing challenges with its existing logistics platform. The platform was used to manage goods and materials across its 400+ warehouses in over 60 countries. However, the platform had several flaws and was unsuitable for further scaling. The monolithic architecture of the platform made it inefficient and difficult to scale. The client had a vision to refactor the legacy platform but lacked the comprehensive in-house expertise to address the technical issues and make the platform more efficient and scalable. The client needed a solution that would streamline inventory management for more warehouses and improve the efficiency of internal logistics.
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Increasing Efficiency Through Automation and Modernization for Boohoo Group
Boohoo Group, a leading British online fashion retailer, faced significant challenges due to rapid growth and acquisition of other retailers. The company needed to modernize several internal systems used for warehouse management and tax calculation to maintain efficiency. The existing systems were causing data discrepancies and issues in product tracking. Additionally, a lot of data was stored in Excel files and had to be processed manually, which slowed down operations and increased expenses. The company aimed to automate these manual processes and modernize the existing solutions to boost their efficiency.
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Digital Transformation in Metinvest: Implementing OpenText Extended ECM for SAP
Metinvest Holding, a global steel and mining company, was facing challenges with its enterprise content management. The company needed to streamline its processes and chose OpenText Extended ECM, an SAP-endorsed solution, as its enterprise content management platform. However, implementing this solution and integrating it into the SAP environment was a complex task. The company's IT arm, Metinvest Digital, partnered with an independent OpenText integrator, N-iX, to help with the implementation. The main challenges included performing a comprehensive system audit, redesigning the tech infrastructure and solution architecture, analyzing and refactoring the source code, migrating users from the old system to the new one, and training users on how to effectively use the system.
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Long-term Software Development Partnership with Fluke Corporation: An IoT Case Study
Fluke Corporation, a US-based company that manufactures, distributes, and services electronic test tools and software for measuring and condition monitoring, was facing several challenges. The company needed to improve visibility into asset condition and ensure high performance, customization, and scalability of its solutions. They also needed to ensure seamless integration with CMMSs such as SAP, Emaint X4/X5, and IBM Maximo. The company was also looking to transform its products into multi-tenant applications, making them cloud-native, and ensuring high security for SaaS applications. Additionally, Fluke Corporation was facing challenges in establishing effective communication and cooperation with other remote teams of the client and ensuring rapid integration of Fluke products with a number of new CMMSs.
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Revamping Brokerage Experience for Market Expansion
The client, a rapidly growing brokerage firm in Canada with over $20B in assets under administration, was facing a challenge with its trading solution. The existing mobile app, which was the core of its brokerage business, was not meeting the increasing needs of its two main user categories: investors and advanced traders. The app offered the same functionality for both types of users, making it too complicated for ordinary investors and insufficient for professional traders. The client decided to replace it with two separate mobile apps to better cater to the needs of these different user groups. Additionally, the company was looking to expand its market reach and needed a reliable technology partner to launch new solutions.
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Digitizing Warranty Management for a Leading Car Dealership Company
The client, a leading car dealership company in the UK, was facing challenges with their warranty data management. The process was manual, involving a lot of paperwork and was time and cost consuming. The warranty claims were made in the form of paper documents and processed manually, which often led to errors and missing forms. The client was looking for a technology partner to help them design and develop a scalable cloud-based warranty solution to automate the process and eliminate unnecessary paperwork.
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