自动化医院流程以增强患者护理：Chris O'Brien Lifehouse 案例研究
技术
- 应用基础设施与中间件 - 事件驱动型应用
适用行业
- 教育
- 生命科学
适用功能
- 质量保证
用例
- 添加剂制造
- 供应链可见性(SCV)
- 时间敏感网络
服务
- 系统集成
- 培训
关于客户
Chris O'Brien Lifehouse 是一家位于澳大利亚悉尼的非营利性癌症医院。该医院提供综合服务，包括先进的肿瘤手术、化疗、放射治疗、临床试验、研究、教育、补充治疗和心理社会支持。该医院于 2013 年开业，拥有一流的临床和非临床系统。该医院使用 Nintex K2 Five 来提高流程可视性、节省时间、为组织创造价值并更加关注护理质量。
挑战
Chris O'Brien Lifehouse 是一家位于澳大利亚悉尼的领先癌症医院，该医院正在努力应对改善其法律程序的挑战。该医院拥有多个系统来提高可见性和一致性，但仍然依赖大量手动流程。该医院已转向 SharePoint 和 InfoPath 来改进这些流程，但发现他们仍然需要更快地交付最终产品以及提高流程的可见性。他们需要一个强大、灵活的解决方案，能够同时与多个系统集成并从中提取数据。此外，他们需要足够简单的表单和工作流程供最终用户使用。
解决方案
该医院采用 K2 Software 将工作流程和表格数字化，从而提高责任感和效率。 K2 Software 为 Lifehouse 提供了一个快速、简单的解决方案，该解决方案优于他们在市场上见过的任何其他解决方案。该医院在整个组织内实施了多个 K2 软件解决方案，所有这些解决方案都收到了积极的反馈。由不同工作流程组成的策略和程序自动化解决方案大大减少了监控和报告所需的时间。它允许工作人员提交文件供审阅、提醒审阅者、添加评论并提供反馈机制和独立的任务分配。该解决方案的工作流视图帮助他们找到瓶颈并检查工作流的状态，而无需开发人员干预。打印应用程序工作流程增强了对大量彩色打印和复印的责任，使用户能够通过 Web 表单申请打印权限、快速提醒批准者新应用程序，并将组与已批准应用程序的活动目录集成。
运营影响
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