技术
- 分析与建模 - 机器人过程自动化 (RPA)
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 教育
- 设备与机械
用例
- 租赁金融自动化
- 物料搬运自动化
关于客户
Busy Bees Asia 是一家领先的早期教育服务提供商,隶属于全球 Busy Bees 集团。自 2014 年扩展到亚洲以来,该组织一直在稳步发展,在该地区拥有 80 多个分支机构。该组织拥有 2,000 名员工,其中包括教师和教育工作者,以及支持和管理人员。根据他们的角色和位置,每个员工需要不同的技术来完成他们的工作。 IT 团队由 IT 总监 Jordan Yap 领导,负责监督公司的 IT 需求,包括基础设施、企业应用程序、电子学习、安全性等。
挑战
Busy Bees Asia 是一家快速发展的早期教育提供商,一直在努力解决低效的手动 IT 配置流程。该组织自 2014 年成立以来已扩展到 80 多个地点,一直在努力标准化和改进各个地点的流程。 IT 团队由 IT 总监 Jordan Yap 领导,负责管理公司 2,000 多名员工的 IT 需求,包括基础设施、企业应用程序、电子学习、安全等。最关键的流程之一是公司的 IT 配置需求,这确保员工能够获得完成工作所需的技术。随着组织的不断发展,对技术工具的需求也在不断增长。该组织需要更强大、更全面的解决方案来帮助其扩展其数字工作场所解决方案。
解决方案
Busy Bees Asia 采用 Nintex Workflow 和 Nintex Forms 来自动化其配置要求。 Nintex Process Platform 的用户友好界面和响应式形式提供了他们所需的解决方案。在 SRKK Consulting 的帮助下,Busy Bees Asia 能够实现接收配置请求的端到端流程自动化。当现有员工或新员工需要许可时,用户、经理或人力资源部门需要填写在线表格。该请求将发送给适用的利益相关者以供批准,一旦获得批准,Nintex 将创建用户帐户并分配许可证。该解决方案还确保新员工在第一天就可以获得完成工作所需的一切。当人们改变角色或离开公司时,也会使用相同的流程。 HR 填写另一份在线表格,设置出发或更改日期,Nintex 工作流程将根据 HR 提交的内容禁用该帐户。
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