公司规模
SME
地区
- America
国家
- United States
产品
- Sage 100 ERP
- e-Business Manager
- .inquiry
- .order
- Credit Card Processing
技术栈
- ERP
- E-commerce
实施规模
- Enterprise-wide Deployment
影响指标
- Revenue Growth
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 电子产品
适用功能
- 商业运营
- 销售与市场营销
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 系统集成
关于客户
CFM Equipment Distributors, Inc. 是一家总部位于加利福尼亚州萨克拉门托的 HVAC 批发商。该公司经营着两个仓库,并计划开设第三个仓库。CFM 共有 38 名员工。该公司希望在不增加客户服务人员的情况下扩大业务。为了实现这一目标,CFM 决定利用电子商务,并需要一个解决方案,让客户能够查看其仓库的实时库存并在线下订单。
挑战
CFM Equipment Distributors, Inc. 是一家总部位于加利福尼亚州萨克拉门托的 HVAC 批发商,该公司希望在不增加客户服务人员的情况下扩大业务。该公司希望利用电子商务来实现这一目标。他们需要一种解决方案,让客户能够查看仓库的实时库存并在线下订单。该公司还在寻找一种易于实施和使用的解决方案。
解决方案
CFM 实施了 Sage 100 ERP,并配备了全套电子商务模块,包括电子商务管理器、.inquiry、.order 和信用卡处理。Sage 100 ERP 实时库存系统允许客户检查 HVAC 设备是否在 CFM 仓库中存货。经销商提供的电子商务管理器定制功能允许客户查看某件商品是否不在距离他们最近的仓库中,他们可以决定是否从 CFM 的其他地点订购。电子商务的实施对 CFM 来说出奇地容易。电子商务管理器易于插入和使用,他们的客户也发现它易于使用。
运营影响
数量效益
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