技术
- 分析与建模 - 预测分析
- 功能应用 - 远程监控系统
- 平台即服务 (PaaS) - 连接平台
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 设备与机械
适用功能
- 维护
用例
- 预测性维护
客户
通力
关于客户
KONEKONE 的使命是改善城市生活的流动。作为电梯和自动扶梯行业的全球领导者,通力提供电梯、自动扶梯和自动楼宇门,以及维护和现代化解决方案以增加价值
挑战
通力已经为其 400,000 多名建筑业主和设施管理客户提供传统维护服务,但它寻求基于云的分析技术来捕获和使用其全球电梯和自动扶梯设备生成的大量数据来转变其服务产品。 “我们知道数字化正在改变行业,我们希望成为这一发展的先行者,而不是追随者,”通力维护流程和互联服务总监 Markus Huuskonen 说。
解决方案
通力选择在 IBM Cloud 平台上运行的 IBM Watson IoT Platform 来连接、远程监控和优化管理全球超过 110 万部电梯和自动扶梯。
根据 Huuskonen 的说法,将所有这些设备连接到 IBM Watson IoT 将改变游戏规则。 “我们可以实时了解正在发生的事情,然后我们将这种可见性提供给我们的客户,以便他们获得更多可用信息。这使他们的工作更轻松,尤其是与他们自己的客户,他们是设备的用户或建筑物中的租户。”
嵌入在解决方案中的分析可以预测设备状况,从而帮助 KONE 客户在其生命周期内更好地管理他们的设备。例如,该解决方案无需客户在设备故障后呼叫服务工程师,而是帮助通力实时发现迫在眉睫的问题,快速派遣技术人员解决问题,以免导致系统故障或中断。换句话说,通力可以在故障之前修复。
运营影响
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