公司规模
SME
地区
- America
国家
- United States
产品
- Sage 300
- Sage CRM
技术栈
- Accounting Software
- CRM Software
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用功能
- 物流运输
- 销售与市场营销
用例
- 供应链可见性(SCV)
- 库存管理
服务
- 系统集成
关于客户
RTI Hotel Supply, Inc. 是一家为酒店业提供专业采购服务的公司。该公司主要专注于加勒比海和拉丁美洲市场,并已建立起作为高品质产品单一来源供应商的良好声誉。该公司的第二个部门制造定制酒店家具,包括梳妆台、橱柜和座椅。该公司拥有一支专业且经验丰富的员工队伍,可提供个性化服务,让客户一次又一次地光顾。RTI Hotel Supply 自成立以来一直依赖 Sage 300 作为其会计和分销软件,最近又添加了 Sage CRM,让公司能够全面了解其客户及其运营情况。
挑战
RTI Hotel Supply, Inc. 自 1989 年以来一直为酒店业提供专业采购服务。该公司主要专注于加勒比海和拉丁美洲市场,并已建立起作为高品质产品单一来源供应商的良好声誉。第二个部门负责定制酒店家具,包括梳妆台、橱柜和座椅。该公司一直依赖 Sage 300 作为其会计和分销软件,但多年来一直忽视更新该软件。快速增长(包括开设多个国际办事处)最终促使该公司投资其技术基础设施并将其系统更新到最新水平。
解决方案
RTI Hotel Supply 决定将其 Sage 300 系统更新到最新水平,以适应其快速发展和开设多个国际办事处。该公司还添加了 Sage CRM,以便全面了解其客户和运营情况。Sage 300 提供仓库人员整合订单以尽量减少运费所需的信息。该软件还提供工具来帮助保持库存的完美平衡,显示哪些物品在流动,哪些没有。该公司可以将当前销售与历史销售进行比较,并进行季节性调整,以确保手头有正确的组合。Sage CRM 与 Microsoft® Outlook® 同步,因此公司的所有日历约会和电子邮件在两个地方都是最新的。
运营影响
数量效益
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