Suppliers > United States > Zscaler

Zscaler

Making the Internet Safe for Business

Overview

HQ Location United States	Year Founded 2008	Company Type Private	Revenue $10-100m
Employees 51 - 200	Website Open website	Twitter Handle @zscaler

Company Description

Zscaler is revolutionizing internet security with the industry’s first Security as a Service platform. As the most innovative firm in the $35 billion security market, Zscaler is used by more than 5,000 leading organizations, including 50 of the Fortune 500. Zscaler ensures that more than 13 million users worldwide are protected against cyber attacks and data breaches while staying fully compliant with corporate and regulatory policies.

IoT Solutions

Zscaler is a Gartner Magic Quadrant leader for Secure Web Gateways and delivers a safe and productive internet experience for every user, from any device and from any location—100% in the cloud. With its multi-tenant, Distributed Cloud security platform, Zscaler effectively moves security into the internet backbone, operating in more than 100 data centers around the world and enabling organizations to fully leverage the promise of cloud and mobile computing with unparalleled and uncompromising protection and performance. Zscaler delivers unified, carrier-grade internet security, next generation firewall, web security, sandboxing/advanced persistent threat (APT) protection, data loss prevention, SSL decryption, traffic shaping, policy management and threat intelligence—all without the need for On-Premise hardware, appliances or software.

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IoT Snapshot

Zscaler is a provider of Industrial IoT cybersecurity and privacy technologies.

Technologies

Cybersecurity & Privacy

Network Security

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Technology Stack

Zscaler’s Technology Stack maps Zscaler’s participation in the cybersecurity and privacy IoT Technology stack.

Devices Layer
Robots

Drones

Wearables

Edge Layer
Automation & Control

Processors & Edge Intelligence

Actuators

Sensors

Cloud Layer
Platform as a Service (PaaS)

Infrastructure as a Service (IaaS)

Application Layer
Functional Applications

Supporting Technologies
Analytics & Modeling
Application Infrastructure & Middleware
Cybersecurity & Privacy
Networks & Connectivity

Technological Capability:

None

Minor

Moderate

Strong

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Technology Landscape.

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Case Studies.

ALD Automotive's rapid growth in 39 countries has led to an exponential increase in IT infrastructure complexity. In order to provide cost effective and high performance access when needed, a mix of local and central Internet connectivity has been established rather than backhauling all traffic to a central site. With the evolution of the Web, content has become more dynamic and threats more sophisticated. Secure hacks are encrypted and require SSL inspection. ALD Automotive was looking for a full complete security solution.

Global Automotive Components Manufacturer

With an increasingly mobile global workforce, ensuring security and applying uniform policy across all users and devices was a critical need. Historically, the company was using two on-premise solutions (Websense and a Squid Linux service) both of which were nearing the end of their contract periods. The company wanted to establish and enforce a global policy for internet access, provide secure access to the internet for all employees and ensure uniform coverage for the growing number of remote users, and mobile devices

Booth Newpapers

With thousands of employees at eight different locations, Booth Newspapers struggled to find a comprehensive solution to secure and manage Internet traffic for all of its employees. Booth was interested in adding Web 2.0 control and additional Anti-Virus measures, requiring three times as many point products and three times as much maintenance overhead in the future.

Swisscom's Initiative: Connecting Schools to the Internet

Swisscom, a major telecommunications provider in Switzerland, had been providing free internet access to 7000 Swiss schools, 100,000 teachers, and 1 million students for over a decade. However, they faced the challenge of managing a large volume of data while ensuring the highest security standards. They needed a centrally managed solution for the educational network that could handle the large data volume and reduce administrative and cost efforts. The solution also needed to be able to filter web content to ensure that students were only accessing age-appropriate content, and protect the educational network from malware and advanced threats.

Lawter's Global Network Optimization and Security Enhancement with Zscaler

Lawter, a global supplier of resins and additives, operates in over 20 countries with a highly distributed IT infrastructure. The company faced a challenge in improving its internet security with a highly integrated solution that could cover mobile and remote workers. The company also sought to improve the performance of its internet traffic and facilitate a planned Office 365 implementation. The existing network setup required all remote access to be tunneled to headquarters and scanned by a firewall, which increased network latency. To improve the performance of internet traffic, local breakouts were required on three different continents. However, Lawter did not want to implement and manage additional network hardware, making security appliances an unsuitable solution. The company also needed to consider staff mobility, remote access to the corporate network, improved web security, data loss prevention, and productivity in the social media age.

Enhancing Mobile Security and Productivity with Zscaler: A Case Study of SANTALUCÍA

SANTALUCÍA, a leading insurance company, was facing a significant challenge in enhancing employee productivity through mobile support while maintaining robust security. The company was struggling with two main issues: the inability to secure user browsing from mobile phones and the inability to control data usage over cellular networks. The company had implemented a Mobile Device Management (MDM) solution, but it did not provide control over traffic or data consumption. To promote secure mobility, the company tried implementing VPN connections from all mobile devices to the corporate network. However, this approach increased latency for users, required significant administration and end-user support, and generated an overwhelming increase in traffic that the existing infrastructure could not handle. Furthermore, it did not provide the granular control over user profiles, application types, and content categories that the company desired.

Network Transformation for Global Manufacturer AkzoNobel

AkzoNobel, a Dutch multinational and global market leader in decorative paints, performance coatings, and specialty chemicals, was facing a significant challenge with its IT infrastructure. The company operates with a highly centralized IT infrastructure used by hundreds of locations in 80 countries worldwide. The growing adoption of cloud-based solutions was contributing to increased Internet traffic and consequent congestion of its WAN infrastructure. A hub-and-spoke architecture forced all traffic to be backhauled to a single regional Internet gateway each for EMEA, the Americas, and APAC. This setup faced serious capacity constraints and could not rationally support the expanding need for Internet bandwidth for cloud-based applications, as well as a pending Office 365 implementation. AkzoNobel’s IT organization began to study a new hybrid network model that would increase the number of Internet “breakouts” and improve performance in accessing the web, while guaranteeing a safe internet experience. Since AkzoNobel did not want to implement and manage additional network hardware, adding security appliances was not a solution.

Revamping Network Security and Efficiency: A Case Study on MedAmerica Billing Services, Inc.

MedAmerica Billing Services, Inc. (MBSI), a long-standing physician practice management organization, was facing significant challenges with its existing LAN proxy appliance. The appliance required substantial in-house maintenance, consuming valuable IT resources. Furthermore, the appliance was a single point of failure, causing outages across the entire organization whenever it went down. The existing security vendor suggested installing a proxy at each of the three office locations, a solution that MBSI found financially unacceptable. The vendor's hybrid solution failed to meet MBSI's policy requirements and the quality of support deteriorated after the company was acquired. Additionally, the existing system did not provide security coverage for mobile users.

Global Industrial Equipment Provider Enhances Security and User Experience with Zscaler

The company, a leading provider of industrial equipment, technologies, and services, was facing a significant challenge in standardizing web security across its global branches. The existing solution, McAfee SmartFilter, had been deployed in some locations but not in others due to performance issues. When McAfee announced the discontinuation of SmartFilter, the company saw an opportunity to implement a single global web security solution to protect its workforce and improve its overall security posture. The company needed a solution that could be quickly and easily deployed across multiple global locations to meet the end-of-life (EOL) deadline for the prior solution. The challenge was to find a solution that would ensure minimal latency for an optimal user experience.

Pharmaceutical Giant Leverages IoT for Global Expansion and Security

The case study revolves around a Fortune 500, technology-driven, multi-specialty healthcare company with over 10,000 employees in more than 50 countries. The company was facing a series of challenges. Firstly, it needed to protect its intellectual property and adhere to government regulations, a basic requirement for any healthcare company. Secondly, the company was experiencing rapid growth through acquisitions and expansion into emerging markets, and it needed to ensure that its IT infrastructure could support this growth. Lastly, the company was transitioning from an OPEX to a CAPEX model, which prompted the IT department to move all applications to the cloud.

Global Automotive Supplier Enhances Security and User Experience with Zscaler

The global automotive supplier, headquartered in Michigan, USA, faced a significant challenge in establishing and enforcing a global policy for internet access. With a workforce spread across 70 locations in 18 countries, the company needed to provide secure internet access to all employees, including a growing number of remote users and mobile devices. The company was using two on-premise solutions, Websense and a Squid Linux service, both of which were nearing the end of their contract periods. The company wanted to consolidate these two solutions and define a consistent global security standard that could be applied across all employees, irrespective of their locations.

Transforming Media Broadcasting with IoT: A Case Study

The company, a global leader in media and entertainment, was facing a significant challenge in migrating from traditional broadcast technologies to IP-based services. The shift was necessary to keep up with the evolving industry trends and to ensure efficient data movement within the company. However, their existing solution, a multi-vendor proxy access, was not meeting their needs. It was causing frequent outages and operational issues, and the IT department had no visibility into threats or performance issues. The company was also exposed to upper-level application threats due to the lack of deep inspection. The challenge was to find a secure, high-performance solution that could effectively move content without negatively impacting performance.

Enhancing Web Security and User Experience: A Case Study of County Clerk Office's Adoption of Zscaler

The County Clerk Office's Information and Technology Services (ITS) department was facing a significant challenge in improving web security, providing a seamless user experience, and reducing IT costs. The department had been using Blue Coat appliances for web security, which initially worked well. However, as the county began to offer more online services such as training and streaming, the Blue Coat devices could not handle the increased load. This resulted in frequent slowdowns and crashes, requiring frequent reboots to maintain functionality. The ITS team was inundated with calls from dissatisfied users, making their approach to web security both frustrating and inefficient.

Zscaler™ Facilitates Agilent’s Transition to Cloud and SD-WAN

Agilent, a global leader in life sciences, diagnostics, and applied chemistry, was facing a significant challenge with its network growth and the need to enhance flexibility and user productivity through cloud applications and services. Initially, 90 of Agilent’s 120 locations relied on Multiprotocol Label Switching (MPLS) for wide-area network (WAN) connectivity. However, over 60 percent of its traffic was destined for the Internet, and the MPLS system was causing performance issues, cumbersome management, and high costs. Agilent was forced to bypass standard methods and develop custom solutions for its larger offices to keep up with the increasing demand for bandwidth. This practice was not only expensive but also gave Agilent’s network administration team little or no visibility into Internet traffic. The company needed a more cost-effective way to secure Internet-bound traffic consistently across all its global locations.

Curalate's Digital Commerce Optimization with Zscaler Private Access

Curalate, a digital commerce optimization platform, was facing challenges with its Virtual Private Cloud (VPC) instances housed on Amazon Web Services (AWS). The company was using OpenVPN, an open-source VPN product, to provide access to applications housed in the VPCs. However, this system had several drawbacks. Firstly, to access a specific application, the end user had to know which VPC hosted that application, requiring the user to have knowledge of the network. Secondly, OpenVPN had performance, usability, and redundancy challenges. Lastly, it lacked granular access based on policy, and policy management was difficult as each VPN instance needed to be updated every time an application access policy was changed. Despite having built its infrastructure on the latest cloud-based technology with AWS, Curalate's day-to-day operations were being impacted by the legacy 20-year-old VPN technology required to access that infrastructure.

Simplicity, Savings, and Secure Local Breakouts: Mondi's Transformation with IoT

Mondi, an international packaging and paper group, was facing challenges with its existing network infrastructure. The company was backhauling Internet traffic over MPLS to two centralized gateways, which was not only expensive but also impacted the user experience. As part of a decentralization strategy for all of its worldwide locations, Mondi sought a more scalable network infrastructure with increased security. The company also had a hardware-based proxy, software-based URL filter, and a large number of firewall clusters, all managed by a small IT team. It needed a solution that would considerably reduce the work required to provide secure Internet access for Mondi’s 10,000 PC workstations.

ECS European Containers: Enhancing Security and Efficiency with Zscaler

ECS European Containers, a Belgium-based intermodal logistics operator, was facing significant challenges with its on-premise server-based solution. The system was reaching its limits and was proving difficult to maintain. It lacked support for SSL inspection, which resulted in inadequate protection against viruses and other malware. Additionally, employees had unrestricted outbound access to the internet, posing potential security risks. The ICT environment, managed by 13 employees at the company's headquarters, was integrated into the entire service life cycle of ECS, supporting transport planning, warehouse management, and other paperless processes. The existing solution was not only failing to provide the necessary protection but was also proving to be difficult and expensive to manage and maintain.

Barry Callebaut's Global Network Security Enhancement with Zscaler

Barry Callebaut, a leading global supplier of high-quality chocolate and cocoa products, faced a significant challenge in integrating 12 international locations with 1600 employees into the company network and providing secure Internet access within a six-month timeframe. This was due to a major acquisition of the cocoa production business of Delfi Cocoa in 2013. The company, with over 85 connected sites worldwide, was also dealing with growing concerns about malware threats and cyber risks at the management level. These concerns were compounded by employee complaints about bandwidth congestion for corporate applications. This situation prompted the company to seek new tools that would enable the IT organization to gain insight into bandwidth consumption and control the usage of non-business-related applications in the social media age. The company needed guaranteed bandwidth for corporate applications and the ability to block unwanted traffic causing congestion.

Zscaler™ Enhances GHD's Protection and Threat Management Capabilities

GHD, a leading professional services company, was grappling with the challenge of providing secure, reliable, and scalable internet access to its employees across various locations. The company's complex ICT environment, coupled with an increasing reliance on internet services, posed significant challenges for GHD’s Information Security team. The team was tasked with ensuring secure internet access for every data center, office, and employee, regardless of their geographical location. The task was further complicated by the need to maintain and deploy firewall appliances in several offices or project sites.

Enhancing Global IT Security and Management: A Case Study of Trade & Investment Queensland and Zscaler

Trade & Investment Queensland (TIQ), the Australian state government’s global business agency, faced significant challenges in managing its IT infrastructure due to its dispersed operations. With 23 offices and 180 staff spread across multiple countries and locations, maintaining strong, centralized control over IT security was a daunting task. The Global IT Manager, Anthony Kennedy, expressed the difficulty in providing comprehensive reporting to senior management due to the existing infrastructure. He sought a solution that could accurately depict the network's performance and the level of security threats the agency was facing.

Zscaler and Okta: Powering Salmat’s Cloud-First Initiative

Salmat, a leading Australian marketing services company, was grappling with a complex and outdated IT infrastructure. The company had grown organically and through acquisitions, resulting in a mixed bag of systems with no real standards, unsustainable customizations, and complicated integrations. The IT team was spending most of its time on maintenance tasks such as patching web proxies and updating security software, rather than focusing on delivering client solutions. The company was also struggling with product renewals and version upgrades. The outdated enterprise resource planning (ERP) system was a particular challenge. After implementing a cloud-based ERP solution, Workday, the company saw the value of the cloud and decided to embark on a full-scale cloud conversion initiative. However, they faced a security dilemma as they were unable to implement single sign-on for Workday with the existing on-premises solution.

Umicore's Transformation with Zscaler: A Case Study in IoT Implementation

Umicore, a global materials technology and recycling group, faced a significant challenge in maintaining simplicity, productivity, and reliability in its IT systems across a highly distributed environment. With over 100 sites worldwide and a workforce that needed to operate both on-site and remotely, the company's IT infrastructure was under strain. The increasing use of cloud applications led to a rapid growth in the need for Internet access. However, security controls were only present in the larger manufacturing plants. The IT team was faced with two options: backhauling the Internet traffic through the company’s private MPLS with an Internet breakout in regional data centers or deploying a cloud-based Web security solution with local Internet breakouts. The first option was ruled out due to cost and latency issues. The second challenge was to remove complexity while ensuring superior support services.

Zscaler™ Secures AutoNation’s Drive to the Cloud: An IoT Case Study

AutoNation, America’s largest auto retailer, faced significant challenges in securing Internet-connected computer systems and IoT devices across its 360 locations. The company needed centralized controls for managing Internet security policies, monitoring and responding to threats, and ensuring reliable Internet access for employees. The challenge was to apply consistent and robust security across all retail and corporate locations. Each location’s network includes an Internet point of presence and a direct connection to AutoNation’s data center. The company also had to accommodate the slightly different connectivity requirements of the more than 30 car manufacturers it supports, especially concerning Internet-connected vehicle diagnostic systems. Routing all Internet traffic through the company’s data center was too inefficient and costly, and deploying Unified Threat Management (UTM) devices to each store was also unfavorable due to the increased cost of hardware, implementation, and maintenance.

Digital Transformation in Healthcare: HARTMANN Group's Journey with Zscaler

The HARTMANN Group, a leading healthcare solutions provider, was facing a significant challenge in its digital transformation journey. The Group had introduced Microsoft Office 365 to reduce administrative outlay for its IT department. However, during the conversion process, it became apparent that the bandwidth capacity at some locations would cause performance bottlenecks in cloud access. Additionally, mobile employee access lacked adequate security. The Group needed to replace the security hardware at each location with a cloud-delivered platform to reduce the administrative outlay. The challenge was to find a solution that could provide faster, more secure Internet access at all locations, enhance network security, improve efficiency, and lower costs.

Delivering Zero Trust Access for Aster Group UK with Zscaler Private Access

Aster Group UK, a not-for-profit organization that owns and manages over 30,000 homes, faced a significant challenge when their workforce began to shift towards remote work. Their existing remote access solution, Citrix Netscaler, was unable to keep up with the demands of an increasingly mobile workforce. The company needed a future-proof solution that would allow their employees and partners to work remotely without adding complexity for IT administrators. Additionally, Aster Group was in the process of consolidating servers to free up resources, which required a simple solution that could reduce complexity while still allowing users to connect securely to mission-critical applications.

UST Global's Transformation: From On-Premises Security to Cloud-Based Solution

UST Global, a leading digital technology organization, was facing challenges with its on-premises web security appliances. As the company expanded, it needed a centralized management system for its web security, a reduction in security appliance expenditure, and a more secure and consistent internet experience for users across its multiple worldwide locations. The existing approach was time-consuming and costly, with the IT team spending a significant amount of time setting up, upgrading, and managing appliances to maintain high availability. Frequent unplanned downtime resulted in performance issues that impacted employee productivity. Additionally, the company was burdened with steep hardware licensing and maintenance costs. The lack of consistency in the way branch offices handled security posed a significant challenge. Deploying security policies consistently across multiple devices was becoming increasingly difficult and expensive. The company also needed a better web security solution for its remote workforce of about 7,000 employees.

Fortune 500 Manufacturer Sanmina Leverages Zscaler for Secure Cloud-First Strategy

Sanmina, a Fortune 500 global manufacturing and logistics company, embarked on its digital transformation early, adopting cloud applications and services like Google G Suite. The company has been actively migrating applications to the cloud and leveraging its advantages. However, the company’s migration to the cloud raised the bar for security. Prior to the Zscaler deployment, endpoint security and local firewalls on employee laptops provided a certain level of protection. However, when Sanmina’s more than 6,000 mobile employees were outside of the network and connected directly to cloud apps, they bypassed the security perimeter, increasing their exposure to internet threats. The company needed a solution that could provide comprehensive protection from web threats and enhance usability.

Zscaler™ Enables Network and Application Transformation for MAN Energy Solutions

MAN Energy Solutions, a leading provider of largebore diesel engines and turbomachinery, was facing challenges due to rapid technological changes, particularly in the field of IoT. With engines and systems of all sizes deployed globally, many of which were in motion, the company was struggling to keep up with the pace of change. Additionally, the company's large and distributed global workforce was increasingly mobile, requiring mobile access to web apps and custom business applications. The traditional approaches to network and app security were proving inadequate for the modern cloud deployments that enabled global scale and access. The company was seeking a solution that would make these applications dark to the internet, with authenticated access only between trusted users and trusted applications. The improved speed and agility gained in cloud deployment was being offset by a poor user experience associated with accessing apps through legacy corporate VPN solutions, with increasing appliance, software, and MPLS networking costs. Furthermore, there was a desire to gain security advantages associated with making the apps invisible on the internet.

Zscaler Accelerates Cloud Transformation for Genpact and Its Customers

Genpact, a global professional services firm, made a strategic decision to streamline its IT infrastructure and fully embrace a multi-cloud strategy. This involved moving the entire application stack to the cloud, including Office 365, Salesforce, SAP Concur, ERP, and other software-as-a-service (SaaS) platforms. The organization was also consolidating data centers, aiming to reduce the number to single digits. However, the transition was not without challenges. Certain products like Microsoft Active Directory were not cloud-ready, nor were some of Genpact’s partners. Additionally, the transformation demanded a cultural shift within the organization. Genpact’s internal teams were initially hesitant, citing potential loss of control and visibility. They were concerned about securing 75+ different locations across 25 countries, with anywhere from 500 to 5,000 users per office. Another significant issue was managing increased network complexity due to rapid growth and launching new locations.

Global Brewer Carlsberg Secures Digital Transformation with Zscaler

Carlsberg, a global brewer headquartered in Copenhagen, Denmark, was facing a significant challenge in modernizing its IT infrastructure. The company had been operating a traditional centralized network that was not set up to accommodate the needs of today’s businesses and users. The network consisted of a hub-and-spoke architecture, MPLS with central internet breakouts, and centralized security controls. This resulted in a poor user experience, slow connectivity, and lack of visibility into threats and traffic sources. To support its strategic initiative 'Sail ’22', Carlsberg needed to undertake a complete system overhaul, including modernizing the IT infrastructure, embracing Office 365 and moving legacy applications to the cloud, taking control of operational costs, and strengthening security.

Zscaler™ Enhances Security and User Access for Nuffield Health: A Case Study

In 2015, Nuffield Health, a UK-based healthcare organization, was preparing to undertake several projects aimed at improving productivity, efficiency, and patient services, while enhancing user experience across its corporate office, hospitals, and gyms. These projects included a migration to Microsoft Office 365 and the introduction of TrakCare, a new electronic health record application. However, the success of these projects was heavily dependent on the performance of Nuffield Health's network, which needed to secure sensitive patient and personal data flowing in and out of its facilities. At the time, Nuffield Health had only one MPLS network link running at 30 MB at each of its sites, which was insufficient for the upcoming projects and the required resiliency. Furthermore, 60% of its traffic was already destined for the internet rather than its data centers, a percentage that would increase significantly once Office 365 was deployed. The team realized that it needed more bandwidth and more resiliency in its network, and it needed to consider the cost and latency resulting from backhauling all that traffic through the data center. It also had to determine the best way to secure all that internet-bound traffic.

NTSB Accelerates Cloud Transformation with Zero Trust TIC-in-the-Cloud Solution

The National Transportation Safety Board (NTSB) was facing significant challenges with its legacy network infrastructure. The agency, which is responsible for conducting independent accident investigations, advocating safety improvements, and deciding pilots’ and mariners’ certification appeals, has a highly mobile workforce that conducts investigations throughout the U.S. in varied environments. However, the requirement to route all traffic through a legacy Trusted Internet Connection (TIC) was not designed to handle an increasingly mobile workforce. This resulted in latency and connection issues, creating a poor user experience and negatively impacting NTSB’s mission. Additionally, the traditional model of routing remote connections through a VPN client, to the agency data center, through a stack of on-premise security devices, and back out through the TIC, where it traversed another stack of security appliances to its destination, was frustrating for remote users and complicated security.

Siemens Embraces Internet as the New Network with Zscaler

Siemens, a global leader in energy-efficient, resource-saving technologies, was facing a challenge with its traditional hub-and-spoke network architecture. As more and more traffic was being directed to the internet rather than the corporate network, the company realized the need to rethink its network architecture. The goal was to fully leverage cloud applications like Microsoft Office 365 and platforms like Azure and AWS. With a massive user base of over 350,000 users and more than 30,000 contractors spread across 2,200 offices in 192 countries, Siemens required a solution that was not only scalable and elastic but could also adapt to constantly changing requirements.

Revolutionizing Connectivity: General Electric's Transition to Direct-to-Internet Architecture

General Electric (GE), a global powerhouse that generates a third of the world's energy, manages 90 percent of the electrical grids with its software, and powers two-thirds of all commercial aircraft with its engines, was facing a significant challenge. With 425,000 active users across 4,000 locations in more than 180 countries, GE processes approximately 3.5 billion transactions daily. However, the company's network had become increasingly complex and costly to maintain. Usage demands were mounting, data and applications were moving to the cloud, and the company was struggling to keep pace with 50,000 cybersecurity attacks every day. The need for a more efficient, secure, and cost-effective network solution was evident.

Transforming Network Infrastructure for Competitive Advantage: A Case Study of NOV

In 2014, the sharp decline in oil prices led to a significant reduction in IT spending at NOV, a global provider of equipment for the oil industry. The company's CIO and CISO, Alex Philips, was faced with the challenge of upgrading the company's outdated security appliances and maintaining its legacy MPLS network, both of which were financially untenable. The company had already begun its cloud migration by adopting Microsoft Office 365 and moving internally managed applications to AWS and Azure. However, the challenge was to establish local internet breakouts at its 635 locations in 66 countries, which was a complex and costly task. Additionally, the company needed to replace its risky and cumbersome VPN technology to ensure fast, secure access to internal applications.

ARMA's Digital Transformation: Ensuring Secure Remote Work for Polish Farmers with Zscaler

The Agency for Restructuring and Modernisation of Agriculture (ARMA) was established in 1994 to support the development of agriculture and rural areas in Poland. As an accredited paying agency, ARMA processes applications, verifications, and other forms, as well as paying refunds for more than 2 million farmers and others in the agricultural industry throughout Poland. ARMA was faced with the challenge of enabling its growing mobile and remote workforce to work securely and efficiently. The solution needed to provide a secure and stable connection to their applications when working away from the office. The challenge was further intensified by the global pandemic, which necessitated a quick shift to remote work for all employees.

Enabling Modern Workplace for 70,000 Users with Zscaler™ in the Largest Local Government Agency in the U.S.

The largest local government agency in the U.S., a California County government, was faced with the challenge of rapidly adopting a scalable zero trust network access solution to enable a smooth transition to a Work-From-Anywhere (WFA) model due to the COVID-19 pandemic. The County, with 110,000 employees and over 12 million citizens, had to secure data for a significant number of remote employees almost overnight. The County operates as 36 autonomous groups, each with its own IT staff and technology applications, except for services like cybersecurity. The challenge was to quickly secure access to thousands of applications, for which the cybersecurity team had no prior visibility.

Cenitex Enhances User Experience and Security with Zscaler

Cenitex, a Victorian public-sector organization providing IT support and advice to various state government agencies, faced a significant challenge in its service delivery. The senior management team realized that their existing operating methods were no longer effective and couldn't meet the organization's changing requirements. They needed to increase their use of cloud-based resources to meet the demand for improved flexibility. The need to support Office 365, which caused network load performance issues as it came online for Cenitex’s customers, was a significant part of this challenge. The organization was also suffering from reliability issues within its ageing data centre infrastructure. Additionally, the centralised model Cenitex used to route data traffic from some 450 customer sites across Victoria was causing performance issues and meant there was a single point of failure that could cause service disruptions.

Ciena Enhances Employee Engagement and Network Security with Zscaler and VMware

Ciena, a global networking systems, services, and software company, faced a dual challenge. The CEO, Gary B. Smith, tasked the IT team with increasing employee engagement levels, particularly during daily meetings. The team identified video conferencing as a potential solution, following positive feedback from peers who had seen a significant rise in engagement when video was used for internal meetings. However, implementing video conferencing across Ciena's 70+ global locations, coupled with the growing volume of traffic accessing cloud-based applications, posed a significant challenge. The company's existing hub-and-spoke topology was not equipped to handle this increased demand, leading to concerns about network strain and potential security issues.

Boston's Secure Transition to Cloud: Modernizing City Services

The City of Boston, like many cities across the country, was working to reduce its data center footprint and shift its infrastructure, applications, and data to the cloud. The goal was to provide responsive, modern citizen services. However, as the city relied more on web-based applications and infrastructure, new challenges arose. The existing internet security solution was inefficient and unreliable. It was increasingly important to ensure employees could safely access web-based applications and data. The city needed a secure, scalable, cost-effective cloud access for its 5,500 users to improve workflow efficiency and reduce user frustration. The city was also looking to shift to a cloud security platform and adopt a zero trust approach.

Empowering Remote Work with IoT: A Case Study on Coca-Cola Consolidated and Zscaler

Coca-Cola Consolidated, the largest bottler of Coca-Cola products in the United States, faced a significant challenge during the COVID-19 pandemic. The company, which serves over 66 million consumers and operates in more than 110 locations across 14 states, had to ensure the safety of its over 17,000 employees by encouraging them to work from home. This shift presented a communications challenge for the company, which heavily relies on Microsoft Teams and other latency-sensitive applications for internal communications. Traditional VPN connections often reported latency, which could affect Office 365 productivity. The IT team had to remove as many variables as possible to provide remote workers with a safe and predictable user experience, one that is comparable to or better than at the office—especially for Office 365 because the Company is so heavily dependent on this suite.

Accelerating Cloud Adoption and Enhancing Staff Flexibility: A Case Study on Commonwealth Grants Commission

The Commonwealth Grants Commission (CGC), an independent statutory body advising the Australian Government on financial assistance for states and territories, was facing a significant challenge with its aging access infrastructure. For several years, the CGC’s staff had relied on a secure internet gateway (SIG) service based on a 10Mbps network link. This SIG was the only link with the outside world, and congestion and performance had gradually become a significant issue. The move to the cloud was part of an 'anywhere, anytime, any device' strategy adopted by the organization to maintain business continuity and rapidly support staff wherever they may be located. There was also a plan to shift into new premises in about 18 months and a need to improve performance to access cloud-based solutions.

Agility in Motion: DB Schenker's Cloud Commitment Facilitates Remote Access for Global Workforce

DB Schenker, a global logistics and freight-forwarding company, faced a significant challenge when the coronavirus outbreak began. The company had to quickly enable the majority of its 76,000+ workforce to work remotely, ensuring their safety while maintaining business continuity. The company's operations span over 80 countries and 1400+ locations, making the task even more complex. The immediate concern was how to facilitate remote access for its employees, particularly those affected by the outbreak in China. The company's existing IT infrastructure and legacy network architecture were not equipped to handle such a massive shift to remote work.

Fairfax County's Security Strategy Transformation with Zscaler Workload Segmentation

Fairfax County, located in Northern Virginia, is the most populous county in the Commonwealth of Virginia with over 1.1 million citizens and more than 12,000 government employees. The county oversees a wide range of services including elections, tax collection, public education, social services, law enforcement, fire and rescue, transportation, and parks and recreation. With the rise in cyberattacks, especially those targeting the government sector, Fairfax County recognized the need to reimagine its security strategy. The county had hundreds of applications in the data center and in Azure that needed to be protected. The county wanted to reduce its network attack surface and decrease the risk of breaches by protecting east-west traffic inside the data center. The next generation firewalls (NGFWs) it was using to protect its data were becoming suboptimal, with hundreds of applications resulting in thousands of policies and creating unnecessary complexity. With a small, centralized IT team, Fairfax County needed to minimize complexity with a zero trust solution that was easy and seamless to deploy, monitor, and manage.

Falkirk Council's Transition to Zero Trust Cybersecurity with Zscaler

Falkirk Council, a unitary authority in Scotland, was faced with the challenge of rapidly transitioning its cybersecurity to a zero trust, cloud-centric approach in support of work-from-anywhere (WFA) model due to the COVID-19 pandemic. The council, responsible for a wide range of services for its 160,000 residents, had to modernize its existing cybersecurity solutions to accommodate the sudden shift to remote work and learning. The existing IT systems were strained under the load of the increased demand, and the council was looking for an effective way to use taxpayer funds to enhance its systems. Falkirk Council had already conducted a proof-of-concept (POC) with the Zscaler Zero Trust Exchange platform as part of a larger initiative for transitioning to a hybrid cloud and on-premises IT environment.

Enhancing Security and Reducing Fraud in Fareportal with Zscaler™ Threat Prevention

Fareportal, a leading travel agency based in North America, transitioned from a traditional paper-based booking system to an online platform. With this digital transformation, the company faced an increased emphasis on security due to the handling of personally identifiable information. The challenge was to ensure the security of customer data and reduce fraud while maintaining the productivity of the employees. Internet access was a critical tool for Fareportal’s agents, which required the creation of unique policies for various groups in the contact center and throughout the organization. The company needed a solution that could handle the complexity of their internet access and meet their operational needs without straining their team.

GROWMARK's Successful Transition to Zero Trust Access with Zscaler and AWS

GROWMARK, a large agricultural cooperative, faced significant challenges in providing zero trust access to hundreds of applications hosted on AWS and on-premises. The company had to upgrade its VPN public interfaces and technology to accommodate its remote and hybrid workforce operating in over 500 rural locations with often unreliable internet service. The onset of the COVID-19 pandemic further exacerbated these challenges, necessitating a swift transition to a secure, reliable, and scalable remote work environment. GROWMARK also sought to tie access to identity and multi-factor authentication (MFA) to gain better visibility into online user activities. The company also aimed to replace its legacy VPN technology with a solution that could better support its remote, rural, connectivity-challenged workforce.

Guild Mortgage's Journey to Data Protection with Zscaler's Cloud-Based Security Solution

Guild Mortgage, a residential real estate mortgage company, experienced exponential growth since its inception in 1960. With over 250 branch and satellite offices in 27 states and banking relationships in 48 states, the company's workforce grew from 400 to over 4,000 employees. This rapid expansion necessitated a robust security strategy to support the growing business needs. Three years ago, a security team was formed to identify vulnerabilities and build a mitigation strategy. While some security technologies were in place for in-office workers, the team found that users were not as protected when working remotely. The team aimed to implement a state-of-the-art security program that could support the evolving business needs driven by their aggressive growth strategy. They needed a cloud-based solution that could provide SSL decryption and inspection, an intrusion prevention system (IPS), and data loss prevention (DLP) to enable users to work from anywhere.

HJF's Rapid Deployment of Zscaler for Remote Work Amid COVID-19

The Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) is a nonprofit organization that supports about 1,500 scientific research programs across military and government. These programs range from cancer research, combat care, disaster preparedness, clinical and rehabilitative medicine to infectious disease control. Amid the global battle against COVID-19, HJF was determined to fight the pandemic on two fronts: supporting domestic and international partners working on innovative countermeasures, and keeping its team and the communities in which they live and serve safe by helping mitigate the spread of the disease. To accomplish this, HJF needed to find a way to provide its staff, researchers, and partners with remote access to critical applications as they transitioned to working from home while continuing to support their colleagues in the labs.

Jefferson Health's Cloud-First Model Transformation with Zscaler Workload Posture

Jefferson Health, a rapidly expanding multi-state non-profit health system, was faced with the challenge of supporting its rapid institutional growth, a cloud-first strategy, and M&A activity in the highly regulated healthcare industry. As one of the fastest-growing health systems in the U.S., Jefferson Health began adopting a cloud-first strategy to facilitate achieving its patient care and business goals. This transition necessitated the modernization of its cybersecurity posture approach. To support its growth while retaining its patient care excellence, Jefferson Health took a highly quantitative approach to managing risk. This analytical process led the healthcare system to accelerate its cloud-first, multi-cloud, adoption, including Amazon AWS, requiring the security operations team to swiftly deploy zero trust cloud security services. It was also critical to ensure cybersecurity posture was maintained while supporting organizational agility for embarking on new development and strategic ventures.

Driving Digital Work: Konoike Transport's Deployment of ZIA and ZPA

Konoike Transport, a comprehensive logistics company based in Japan, was facing a significant challenge in its digital transformation journey. The company had a mid-term IT strategy that aimed to move its ICT infrastructure to the cloud and enable work style innovation. However, the company was struggling with providing high-speed secure access to the internet, cloud solutions, and internal systems for its employees, regardless of their location. The company initially used three major carriers for WAN, and employees had to sign up to take laptops out of the office, which required complicated settings to ensure security outside the office. As the company expanded, the number of PCs, cloud service usage, and VPN connections increased, leading to bandwidth becoming a bottleneck. The company was also unable to use public Wi-Fi due to its security policy, and the internet processing speed on laptops was slow due to data restrictions.

Zscaler™ Enables Infrastructure-less Warehouses for Kubota Australia

Kubota Australia, a provider of agriculture, construction, and power equipment, was facing a significant challenge in expanding its warehouse network. The company was experiencing growing demand and needed to provide more parts to more customers promptly. However, the requirement for internet connectivity in the warehouses to allow RF scanners to communicate with the ERP system was proving to be a hindrance. The need for a dedicated wireless network and the logistics of working with potentially different internet service providers at each warehouse location was slowing down the process of making new warehouses operational. The company was seeking a solution to this problem that would allow it to maintain a competitive edge while keeping operational costs low.

Transitioning to Remote Work: A Case Study of National Australia Bank's Cloud Migration

National Australia Bank (NAB), one of Australia’s “Big Four” financial institutions, faced a significant challenge in balancing the convenience of online transactions with the need for personal, direct engagement for larger transactions. The bank was also grappling with the strict data-privacy requirements, low risk tolerance, and regulatory constraints typical of the financial services industry. In the mid-2010s, NAB recognized the potential value of migrating to the cloud, particularly for strengthening its security posture. However, the transition was not without its challenges. In early 2020, the COVID-19 pandemic hit, leading to a surge in customer call volumes and necessitating a shift to remote work for the safety of NAB's employees. This sudden change posed a practical challenge, as not all of NAB's employees were equipped to work remotely.

Zscaler Cloud Security: A Game Changer for NEC Group's Global Cloud Users

NEC Corporation, a global business with over 300 group companies worldwide and 110,000 employees, was driving a cloud shift to enable work style innovations and digital transformation (DX). The company aimed to provide comfort and security simultaneously when connecting to the cloud. The challenge was to migrate their network infrastructure, including the internet gateway, to a secure cloud environment. This was necessary to realize a work style that was not constrained by time or place. The company faced difficulties in detecting cyberattacks and malware downloads due to the encryption of web traffic. About 90% of their web traffic was SSL, and approximately 80% of malware communication used SSL, which was often used for cyberattacks. Traditional security solutions that did not support SSL visualization could not detect malware. The company also aimed to ease internet traffic by significantly shifting the IT environment from on-premises to the cloud, ensuring application performance was not interrupted by security regulations and maintaining a user-friendly state even when traffic drastically increased.

Zscaler and VMware SD-WAN Transform Northgate Market into a Cloud-First Organization

Northgate Market expanded to 40 supermarkets through market growth and strategic acquisitions. Its ambitious expansion goals included additional services and capabilities intended to deliver exceptional service to its customers. However, these ambitions were hindered by its aging infrastructure with limited and failing network and security capabilities. Northgate Market was operating on an MPLS network with two T-1 network connections and limited 3Mbps capacity at each location. A wireless 3G LTE network served as a backup when the primary terrestrial network failed. Unfortunately, the network was slow and experienced frequent outages. All internet-bound traffic was backhauled from the individual supermarkets to the two corporate data centers and secured through web content filtering appliances before going out to the internet. This created bottlenecks and negatively impacted user experience as well as the ability for Northgate Market’s associates to deliver excellent service to its customers.

Accelerated Cloud Migration and Remote Work Rollout: A Case Study of National Oilwell Varco

National Oilwell Varco (NOV), a Fortune 500 company supplying technical equipment and services to the global oil-and-gas industry, faced a significant challenge when the entire company had to move to remote access. With operations in over 600 locations and a large computing workforce of 25,000 employees, 70% of whom are mobile with laptops, the shift was not straightforward. The company's fortunes are tied to fluctuating global commodities markets, and after oil prices plummeted in the mid-2010s, the IT team was tasked with doing more with less. They needed to reduce the burden of legacy technical debt, lower historically high costs, add more capabilities, and improve security for their worldwide organization. The company began its transformation in 2016 with a shift to the cloud, away from what CIO Alex Philips describes as 'security appliance hell.'

Powerco's Rapid Transition to Remote Work with Zscaler

Powerco, a leading electricity and gas infrastructure business in New Zealand, was faced with the challenge of modernizing its corporate IT infrastructure. The company aimed to transition from a traditional wide area network (WAN) architecture to an internet-only, zero trust strategy across its office locations. This required finding a replacement for legacy web filtering and virtual private network (VPN) capabilities. Additionally, Powerco wanted to change the way its applications were deployed, moving away from the intranet and publishing them behind a secure portal. However, the onset of the COVID-19 pandemic forced the company to accelerate its deployment plans, adding an additional layer of complexity to the situation.

Sandvik's Transition to Zero Trust Network with Zscaler Private Access

Sandvik Group, a global high-tech and engineering company, was facing significant challenges with its traditional virtual private network (VPN) approach to connecting and securing remote workers. The VPN technology was causing productivity and user experience hurdles, as it hadn't evolved much since its introduction. The company was looking for a technology that removed connectivity hurdles and reduced attack surfaces to improve its security posture. The challenge was further intensified by the COVID-19 pandemic, which necessitated a rapid transition to a work-from-anywhere (WFA) model. The company needed to establish zero-trust network access rapidly and smoothly to enable this transformation.

Zscaler and SICK AG: A Visionary Cloud Implementation

SICK AG, a global leader in sensors, systems, and services for industrial automation technology, was facing a challenge in modernizing its IT security and driving digitization. The company, which has a significant international presence with over 50 subsidiaries and approximately 10,000 employees, was heavily reliant on sensor intelligence for Industry 4.0 processes. However, the existing four internet gateways in Europe, Asia, and North America were a limiting factor for a cloud-first infrastructure. The company needed a solution that would allow secure internet breakouts at each location and facilitate the exchange of data recorded by sensors via the cloud. In 2015, SICK decided to stop using its existing security hardware and sought a cloud-based solution to drive digitization and modernize its IT security.

Stolt-Nielsen Enhances Efficiency and Security with Zscaler and VMware

Stolt-Nielsen Limited, a global leader in the transportation and storage of specialty chemicals and other bulk liquids, was facing challenges in maintaining a quality user experience for its offices and remote users due to its traditional WAN with MPLS connections. The company found this system to be inefficient and inconsistent with its overall cloud strategy. The MPLS contracts were expensive, had long-term commitments, and made new locations difficult to deploy. The company’s on-premises gateway security solution lacked the flexibility to handle cloud and SaaS traffic, had limited security monitoring functionality, and provided no protection for local breakouts, remote employees, or road warriors. Moreover, the company funneled traffic to a data center in Europe for egress to the internet, causing latency issues for locations in other parts of the world. This resulted in a poor user experience and growing frustration among employees in many locations across the Americas and the AsiaPacific region.

Business Continuity in the Cloud: Takeda Pharmaceutical Company's Remote Access Scaling

Takeda Pharmaceutical Company, the oldest pharmaceutical firm in the world, faced a significant challenge following its merger with Shire PLC. The merger resulted in a 'quite-disjointed' network architecture that needed to be integrated and secured. The company's IT team, led by CISO Mike Towers, was tasked with managing systems for a global workforce of over 70,000 employees spread across 110 countries. The company had begun rolling out Zscaler Internet Access (ZIA) in late 2018 to secure employee internet egress via the cloud and provide a consistent user experience. However, the merger accelerated Takeda's migration to the cloud, pushing the company to move towards a Zero Trust, user-to-destination model as quickly as possible. The challenge was to provide secure employee connectivity for every type of worker via local internet breakouts, while maintaining a consistent policy across all locations.

TT Electronics: Embracing Zero Trust and SASE Architecture for Enhanced Connectivity

TT Electronics, a global provider of engineered electronics, was facing challenges with its existing network infrastructure. The company had set up a global MPLS network with web scanning, email scanning, and VPN in 2010, and renewed its contract in 2015, increasing its bandwidth and user count. However, the increased bandwidth proved to be inadequate due to the rapid transition to cloud apps. Furthermore, the company was struggling to secure its transition to cloud apps and an increasingly mobile workforce. The situation was further complicated by the COVID-19 pandemic, which necessitated remote work. The company's existing remote access VPN was proving to be inflexible and limited in bandwidth, causing difficulties for users in China.

Watercare Enhances Security and User Experience with Zscaler Zero Trust Exchange Platform

Watercare Services, a public utility company in Auckland, New Zealand, faced significant challenges in securing its network and optimizing work-from-anywhere (WFA) and remote access for its IIoT and IoT devices. The company had initially weathered the first wave of COVID-19 lockdowns using a combination of security solutions, including a secure cloud gateway and virtual private networks (VPNs). However, during the second lockdown, these solutions proved insufficient. The company's existing secure cloud gateway was obtrusive and unpopular among users. Furthermore, Watercare's primary VPN product collapsed just before the second lockdown, leaving the company in urgent need of a more reliable and comprehensive solution. The company was committed to adopting a zero trust security approach and needed a platform that could deliver exceptional user experiences while also providing robust security.

Goulston & Storrs Enhances Client Data Security with Zscaler Workload Segmentation

Goulston & Storrs, an Am Law 200 law firm, faced several challenges in securing its client data. The firm needed to continually increase its level of protection to keep up with evolving threats. Operational inefficiencies due to outdated security mechanisms that did not align with modern applications were also a concern. The firm's security measures were complicated by policy management issues. The firm's private and public clouds, which are data-rich targets for cybercriminals, were often secured with firewall-based controls. These controls allowed malicious communications to piggyback on permitted network policies due to a lack of visibility beyond primitive network attributes. The firm needed a solution that could provide application-level enforcement and continuous trust assessments for gap-free security coverage.

Cushman & Wakefield's Transformation with Secure SD-WAN and Cloud Security

Cushman & Wakefield, a global real estate services firm, faced a significant challenge in providing a secure, responsive network that offered a uniform experience to its users, regardless of their location. The company's employees relied heavily on software-as-a-service (SaaS) offerings like Workday, Salesforce, and Microsoft 365, both in offices and on the go. However, the traditional hub-and-spoke WAN architecture was not meeting the company's needs. This was particularly problematic as the company was focusing on its growth strategy through mergers and acquisitions (M&A). Integrating new companies into the Cushman & Wakefield network meant bringing technology, software, networks, processes, and people on board as seamlessly and quickly as possible. The existing WAN architecture was not suited to handle this rapid onboarding.

Pharmaceutical Giant Streamlines Security with Zscaler

The customer company, a global pharmaceutical giant with over $2B in annual revenue and more than 11,000 employees in 60 countries, was facing a significant challenge in managing its security solutions. The company's rapid growth, largely through mergers and acquisitions, had led to a proliferation of different security solutions that were becoming increasingly difficult to manage. The company was struggling with multiple appliance proxies across locations, making management cumbersome. The deployment of appliances was challenging due to the company's widespread locations. Furthermore, the company lacked visibility into internet traffic across its various locations. The company needed a single, scalable solution that could be quickly deployed globally, with minimal effort from their small IT staff.

CSR Limited Enhances IT Security with Zscaler Solution

CSR Limited, a leading building products company in Australia and New Zealand, was faced with the challenge of upgrading its IT security system. The existing legacy tools were ageing and could no longer provide the level of protection the company required. The company needed to upgrade its entire perimeter security, including firewalls, replace an ageing on-premise content filtering system and a Threat Management Gateway. Additionally, CSR had to manage a new breed of web-based security threats while allowing users to access an increasing number of cloud-based applications seamlessly and securely. The company also began aligning itself with the ISO 27001 security standard.

ALD Automotive Streamlines IT Infrastructure and Enhances Security with Zscaler

ALD Automotive, a service company providing vehicle leasing and fleet management, faced a significant challenge due to its rapid growth across 39 countries. This expansion led to an exponential increase in IT infrastructure complexity. The company had established a mix of local and central Internet connectivity, which required the provisioning of multiple disparate security point products at each site with different policies. This fragmentation made it difficult to obtain an aggregate view of the organization's security state. The proliferation of Web applications further complicated management. Broad policies to deny access were no longer sufficient as Web applications of all types were being used for business, requiring more granular policies that varied across countries. With the evolution of the Web, content became more dynamic and threats more sophisticated, necessitating SSL inspection. ALD Automotive was in need of a comprehensive security solution.

MAN Diesel & Turbo: Transitioning to Advanced Cloud-Based Security Solutions

MAN Diesel & Turbo, a leading industrial player in transport-related engineering, faced a significant challenge when their existing security solution, SurfControl, reached its end-of-life. With a vast network of 12,000 users spread across over 100 locations in 50 countries, the company needed to find a new solution that could protect their extensive user base without incurring additional capital expenditure. The task of replicating the appliance model was no longer feasible, especially considering that some of their remote sites lacked advanced filtering. The challenge was to find a solution that was not only effective but also scalable and capable of evolving with the company's requirements.

Crutchfield Corporation: Enhancing Web Security with Zscaler

Crutchfield Corporation, a leading catalogue and Internet retailer of consumer electronics, faced a significant challenge in protecting its corporate assets from web-based threats. The company's legacy URL filtering solution was ineffective, often allowing threats to go undetected as it was not deployed in-line with traffic. It was unable to protect against zero-day exploits despite frequent maintenance updates. Furthermore, the solution was not trivial to protect multiple Internet gateways and the growing base of mobile users. The company needed a comprehensive security solution that could effectively protect its diverse employee base, including call center staff, distribution agents, and traditional knowledge workers.

BanRegio's Transformation with Zscaler's Cloud-Based Web Security Solution

Banco Regional de Monterrey (BanRegio), a leading financial services institution in Monterrey, Mexico, faced several challenges due to its rapid business growth. The expansion of new branches led to high bandwidth costs as traffic was backhauled from 100 locations to a central site. This resulted in high operational costs and increased complexity in maintaining a large pre-approved URL list. The bank was using a central proxy-based URL filtering solution that did not include a network-based Anti-Virus solution. This posed a significant challenge to the bank's security infrastructure, making it vulnerable to potential threats. The appliance-based solutions were not only cost-prohibitive but also did not address the backhauling issues, adding to the bank's operational woes.

HCR Manor Care Inc. Streamlines Web Security with Zscaler Cloud Solution

HCR Manor Care Inc., a leading provider of medical and rehabilitation care, was facing significant challenges with its existing web security solution. The company's previous solution was a central proxy-based product used in conjunction with a URL filtering product that backhauled all traffic from users to headquarters. This setup resulted in high infrastructure costs due to the on-premise hardware and software, and a high administrative burden associated with maintaining the URL filtering list. Furthermore, the solution did not provide support for road warriors and mobile device users. The company was considering renewing or upgrading its current solution, but found both options to be cost prohibitive.

Enhancing Web Security and Data Protection for Ulster-Greene ARC with Zscaler

Ulster-Greene ARC, a non-profit agency providing services to people with autism and other developmental and intellectual disabilities, faced significant challenges with their web security and data protection. They were backhauling web traffic from 35 locations to 3 central locations for URL filtering on traditional proxy servers. This process introduced latency and performance degradation. The URL filtering appliances they used could only define broad, static categories of filtering, but could not provide granular, dynamic control of web content. This led to the blocking of many websites, even legitimate ones, due to the fear of potential security threats. Furthermore, mobile users were left unprotected, creating difficulties in enforcing policies for these users. The organization also needed to ensure HIPAA compliance and prevent data loss, particularly of private medical information.

Heritage-Crystal Clean Enhances Web Security with Zscaler's SaaS Solution

Heritage-Crystal Clean, an environmental services company, was faced with the challenge of securing 60 Internet gateways. The company had initially deployed a traditional URL filtering solution, which was centralized and handled requests from all 60 locations. This architecture created re-routing latency and lacked a comprehensive reporting solution. The technology offered little flexibility, forcing the IT department to either allow a website or block it entirely. It was incapable of protecting against newer threats, such as active content embedded in legitimate websites, unless it blocked those legitimate sites altogether. Furthermore, mobile users were left entirely unprotected, posing a significant security risk.

Enhancing Security and Productivity: YMCA of the USA's Adoption of Zscaler

The YMCA of the USA (Y-USA), a leading nonprofit organization, was grappling with a significant challenge in managing its internet security. The organization's small IT team was spending an excessive 15 hours per week on remediating malware on employee systems, despite having anti-virus software and controls in place. The challenge was to balance the need for employees to use the Internet and Web 2.0 applications with the need to control corporate liability and security. Furthermore, Y-USA was unable to control Web 2.0 and could not trace the source of malware infections. The existing anti-virus approaches were failing to keep up with new threats, leading to a pressing need for a more effective solution.

La-Z-Boy Inc. Enhances Web Security and Efficiency with Zscaler Cloud Solution

La-Z-Boy Inc., a leading residential furniture producer, was facing significant challenges with its existing web security solution. The company's infrastructure, which includes five manufacturing facilities, five distribution facilities, six regional offices, one large supply center in Mexico, and 70 stores throughout the USA, was heavily reliant on a central proxy-based product used in tandem with a URL filtering product. This solution was causing high bandwidth costs and increased latency due to all traffic being backhauled to La-Z-Boy’s headquarters. Additionally, the company was dealing with a high administrative burden due to the large number of false positives resulting from the misclassification of web content by the URL filtering solution. This not only led to a frustrating user browsing experience but also increased the workload for the IT department.

British American Tobacco Enhances User Experience and Security with Zscaler

British American Tobacco (BAT), a multinational company with a presence in 180 countries, faced significant challenges in maintaining multiple global locations that used varied endpoint technologies. The company had 40 different Internet gateways from various vendors, leading to a high maintenance and support overhead. The geographic spread across countries and continents with different infrastructure standards made it difficult to maintain a uniform security cover. As a result, BAT had a locked-down approach to Internet browsing, leading to user dissatisfaction. This was further aggravated by high latency due to the need to VPN into the BAT infrastructure and the associated backhauling of Internet traffic.

Telefónica's Global Expansion with Zscaler

Telefónica, a leading integrated operator in the telecommunication sector, faced a significant challenge in supporting its expansion into Latin America and other overseas markets. The company needed to ensure service reliability, manage services across various geographies, and differentiate itself as the best Internet access provider. However, the company had no presence in Asia, which meant that customers traveling there would either have to be backhauled to Europe or routed to expensive, local routes. Furthermore, the maintenance and deployment of appliances were not scalable, making it difficult for the company to expand its operations effectively.

Enhancing Security and Efficiency: Dillen Bouwteam's Adoption of Zscaler's Cloud-Based Web Security Solution

Dillen Bouwteam, a Belgian construction company, faced a significant challenge in ensuring the security of their internet access, particularly for their remote workers. With 50% of their staff accessing the internet and the corporate network remotely, the company was exposed to advanced threats. As their business processes increasingly moved online, including technical documentation, construction plans, and supplier interactions, the need for a robust and secure internet environment became paramount. The company required a cloud-based solution that would not only provide advanced security but also align with their preference for outsourced IT processes. Their IT service provider, Aurelium, recommended Zscaler's Cloud-based Web Security Solution.

Transforming Security Management: A Case Study of Hoek en Blok and Zscaler

Hoek en Blok, a company providing in-house advice and assistance in accountancy, tax, legal affairs, personnel and salary matters, was facing significant challenges in managing its growing accounting practice. The company was struggling with limited resources, poor end-user experience, and the stress of managing security appliances. The IT staff had to duplicate changes across all boxes, travel onsite for emergency repairs, and still had to spend hours on maintenance and security issues. The backhauling of traffic was creating a very poor end-user experience. The company needed a model that could save time and still deliver a faster end-user experience. The challenge was to find a solution that could provide advanced security protection, ease of use, and enhanced end-user experience while efficiently utilizing IT resources.

API Group Enhances Security and Performance with Zscaler's Cloud-Based Solution

API Group, a leading manufacturer of specialized materials for packaging, was facing significant challenges with their legacy IT solutions. The company's IT department was backhauling Internet traffic from all international offices to two central gateways in the UK and US, where URL and anti-virus filtering was handled using a traditional on-premise Web proxy-based solution. This process was not only cumbersome but also wasted much-needed and expensive bandwidth of their newly purchased Multi Packet Label Switching (MPLS) network. Additionally, the company lacked a reporting facility, making it difficult to monitor and manage their security posture effectively.

Fraser and Neave, Limited: Enhancing IT Management and Security with Zscaler

Fraser and Neave, Limited (F&N), a leading Asia Pacific Consumer Group, faced significant challenges in managing its IT infrastructure across multiple global offices. The central IT team was small and struggled to manage appliances across these offices. The company also lacked the ability to control its increasingly mobile workforce, which included employees working remotely on laptops and mobile devices. The use of appliance-based centralized solutions was limited, and the growing adoption of cloud applications necessitated better control over web access across all locations and users, irrespective of their location. Additionally, the company faced network bottlenecks due to backhauling traffic to the central office, which was a waste of network bandwidth.

HDFC's Transformation with Zscaler's Cloud-Based Web Security Solution

HDFC, India's largest home mortgage company, was facing a significant challenge with its legacy web security solution. The existing system was ineffective, only providing protection against known threats and requiring extensive maintenance for antivirus signatures. The system was not only difficult to maintain, but also costly, requiring significant investments in terms of time, manpower, and technology. The legacy solution scanned web traffic from all branches through a central gateway located at their head office, which was not cost-effective due to the need to backhaul traffic from all locations to a central point. Furthermore, the system was not effectively scanning advanced web-borne threats and those arising from increasing usage of Web 2.0 applications.

Brigade Group's Transformation with Zscaler: A Case Study in IoT Implementation

Brigade Group, a leading property developer in South India, was facing significant operational challenges due to their reliance on a hardware-based solution for their IT needs. The company had to frequently send IT staff to remote sites to repair systems infected with malware, which was both costly and time-consuming. With 15 sites spread across India, this was a significant drain on resources and productivity. The existing solution, a combination of Websense and Microsoft’s ISA, was proving unreliable and did not provide the necessary control over remote sites. Furthermore, some sites had no firewall protection at all, leaving them vulnerable to security threats. The company was in dire need of a solution that could provide reliable remote site coverage and meet the stringent reliability requirements of their business.

The Lanco Group Enhances Security and Reduces Costs with Zscaler's Cloud-Delivered Security Solution

The LANCO Group, a diverse conglomerate with 16 operating companies spread across the U.S., Canada, and Central America, faced significant challenges with their legacy centralized URL filtering solution. This system required backhauling traffic from all locations to its headquarters for URL filtering, which introduced significant latency and dramatically increased bandwidth costs. The alternative of deploying and managing multiple point products at each location was not feasible due to the complexity and administrative overhead involved. The group was in need of a solution that could provide efficient and effective security without the latency and cost issues associated with their current system.

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