Qlik
Overview
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HQ Location
United States
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Year Founded
1993
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Company Type
Public
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Revenue
$100m-1b
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Employees
1,001 - 10,000
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Website
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Stock Ticker
NASDAQ:QLIK
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Company Description
Qlik Technologies Inc (Qlik Technologies) is a developer of software that provides businesses with self-service data visualization, guided analytics applications, embedded analytics and reporting solutions. The company offers user-driven business intelligence (BI) solutions that enable customers to analyze and extract useful information by processing data from multiple sources, and reach better decisions. Qlik Technologies also provides consulting, training and support services. It helps optimize business intelligence by exploiting the collective intelligence of individuals in an organization. The company serves a wide range of industries of various sizes such as consumer products, financial services, retail, public sector; energy and utilities; communications; manufacturing, technology, and healthcare.
IoT Snapshot
Qlik is a provider of Industrial IoT platform as a service (paas), application infrastructure and middleware, and analytics and modeling technologies.
Technologies
Use Cases
Functional Areas
Technology Stack
Qlik’s Technology Stack maps Qlik’s participation in the platform as a service (paas), application infrastructure and middleware, and analytics and modeling IoT Technology stack.
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Devices Layer
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Edge Layer
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Cloud Layer
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Application Layer
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Supporting Technologies
Technological Capability:
None
Minor
Moderate
Strong
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Case Studies.
Case Study
Better physician & patient profiling allows AsteRx & QlikView to break new ground in identifying health trends
Pharmaceutical companies are under increasing pressure to stand out from the crowd in an industry facing pricing pressures, promotional saturation, regulatory scrutiny, reduced product differentiation and increased customer and channel complexity. The healthcare market faces the dual paradox of being awash in data but often lacking in insight. Some of these companies are finding the means to pull ahead of the pack through leveraging analytics in broader and dramatically more effective ways. They are creating the organisational capability to develop and execute against differentiated insights. AsteRx was dealing with large data volumes, comprising millions of scripts from a national sample of hundreds of physicians to be analysed in a myriad of ways that would take weeks to manipulate for a single result. Customers were provided with raw research data, usually in Access or CSV format, making it difficult from which to draw insight. Furthermore, data contained lots of hierarchies, continually changing data frequency with varying levels of data aggregation. Multiple data sources also needed to be integrated with different formats, languages and data structures.
Case Study
Gwent Police Improve Intelligence-LED Policing with Qlikview
Gwent Police, a force in South Wales, United Kingdom, was facing several challenges. The existing performance management system was incapable of providing information for internal stakeholders. The force needed a system that could provide crime mapping and support intelligence-led policing. The previous system was paper-based and took a whole day to compile monthly staff performance reports. Information was dispersed under different applications in the force’s Command and Control system. The force was also keen to identify the availability of appropriately trained staff and highlight where there were shortages.
Case Study
Qlikview Gives Allina Health the Tools to Deliver High Quality, Affordable Care and Operate As A Pioneer ACO
Allina Health, a not-for-profit healthcare system, is dedicated to the prevention and treatment of illness and enhancing the health of individuals, families, and communities throughout Minnesota and western Wisconsin. The organization has a comprehensive electronic medical record (EMR) system, Epic, which plays a key role in its success. However, Allina Health is also part of the Center for Medicare & Medicaid (CMS) Innovation’s Pioneer Accountable Care Organization (ACO) model, which requires a strong information infrastructure to manage and visualize the enormous amount of data that will eventually be reported to the government. The goal of this infrastructure is to bring all medical and patient information together, enabling Allina to evaluate its performance, identify areas for improvement, and discover ways for clinicians and care teams to deliver better care to patients.
Case Study
Qlikview Puts Data at the Fingertips of Design Within Reach
Design Within Reach (DWR), a multichannel modern furnishings retailer, was struggling with its data management. The company’s sales and inventory data was often analyzed using Excel, and occasionally with custom built reports using SAP’s Crystal Reports. This led to inconsistencies in data analysis as different people used different processes to create reports. The IT team was also burdened with doing one-off pulls from the company’s databases. DWR needed a solution that was flexible enough to be used by all Area Managers, regardless of location, and easy enough that they could find answers on their own, despite their levels of technical ability.
Case Study
Phoenix PMP gives 360 ̊ data insight
PHOENIX, a premier residential mortgage industry advisor, faced the challenge of collecting and analyzing extensive quantities of data for its over 250 customers. The information required for efficient, effective, and compliant mortgage production and servicing came from multiple sources due to the variety of systems employed by these firms. For instance, a Mortgage Servicing Rights (MSR) owner might use multiple third-party subservicers to manage its MSR portfolio, complicating the process of viewing performance data. It was increasingly difficult to sift through and focus on salient information on a consistent and timely basis to enable informed, smart decisions and to monitor outcomes. A lot of specialized effort was spent gathering the data, understanding what happened with a particular loan, realizing what it means, and then planning a course of action.
Case Study
MAPCO Express, Inc. Utilizes Qlikview to Understand Customer Behavior and Improve Business Processes
MAPCO Express, Inc., a leading convenience store operator in the Southeast United States, was struggling with inaccurate reporting due to the use of Excel as its only reporting tool. The company had significant amounts of valuable data but lacked the ability to extract meaningful information from it. For instance, it was unable to track customer loyalty trends per store. The timeliness of the data was another issue, with reports taking weeks to aggregate, which hindered efficient business decision-making. MAPCO needed a single source of truth and the ability to see the underlying trends and patterns that led to discrepancies.
Case Study
American University of Beirut's Transformation with QlikView Dashboards
The American University of Beirut (AUB), a leading academic institution in Lebanon, faced significant challenges in managing 'big data' and extracting valuable insights. The university was using Oracle's business intelligence solution, which they found difficult to deploy and was only being used for reports rather than for dashboards and business discovery analysis. The university was also seeking to create a roadmap for the use of QlikView throughout the campus. The university and its medical center, AUBMC, were working with a variety of applications and database systems, including IBM DB2, Microsoft SQL Server, FoxPro, Oracle Financials, and specialist systems for hospital clinical needs. They also used three enterprise resource planning (ERP) systems—Oracle ERP, Banner ERP, and IBM—as well as Oracle Business Intelligence Enterprise Edition (OBIEE) for AUBMC.
Case Study
J.B. Hunt's Real-Time Data Delivery Transformation with Qlik
J.B. Hunt, a Fortune 500 company and one of the largest transportation logistics companies in North America, was in the midst of a company-wide digital transformation journey. A key part of this journey was the implementation of a Microsoft Azure Databricks data lake to modernize the data warehouse for increased efficiencies and data access across the organization. However, as the engineering and technology team started its rollout, they noticed increasing pressure on the operational data stores that served as the backbone for J.B. Hunt 360, their cutting-edge digital freight matching platform. After evaluating the data pipelines, the team pinpointed the need to accelerate the flow of data into the lake to ensure that J.B. Hunt 360 users maintained a quality experience with no performance lag.
Case Study
King.com Enhances Gaming Experience and Business Insights with IoT
King.com, a leading global online gaming company, was faced with the challenge of managing and making sense of the massive volumes of gaming data generated by their platform. The company needed a way to make this data accessible to the business for informed decision making. They also aimed to deliver rapid business insights and empower their business users with self-service capabilities. The challenge was not only to handle the data but also to derive meaningful insights that could inform various aspects of the business, from executive decisions to marketing strategies and product development.
Case Study
Leveraging IoT and Data Analytics for Equitable Education: A Case Study of Loudoun County Public Schools
Loudoun County Public Schools (LCPS) faced a significant challenge during the COVID-19 pandemic. With the closure of schools, the district had to ensure that all students had access to online learning resources. However, a small percentage of families and staff did not have internet access at home. LCPS had procured 1,500 hotspots from various vendors, but the challenge was to distribute these devices equitably. The district needed to identify not just the students, but also the households that required internet access. A triage approach was established to prioritize the distribution based on the disadvantaged status of households, households with multiple students, and households with students in higher grade levels.
Case Study
Using Business Discovery to Improve Business Performance
kidsunlimited, a UK-based childcare provider, was facing challenges in managing its rapidly expanding network of over sixty nurseries. The company was struggling with its legacy financial and management reporting systems, which were unable to correlate information across different data sources. This led to the creation of multiple, individual reports and manual collation, a time-consuming process that often resulted in a lack of visibility at a local level. The company was in need of a solution that could improve communications and reporting, enabling it to have a centralised view of its operations across all its dispersed sites.
Case Study
Adige Commercialcarta speeds up with QlikView
Adige Commercialcarta, a Verona-based company manufacturing bags and paper for food products and packaging materials, was facing challenges due to its growth and diversification of activities. The company needed to expand its corporate software to support both the production division and the sales network. After implementing an ERP management and production-planning system, the company needed a tool that would allow it to quickly and simply extract and analyze sales and production data. The company was looking for a solution that was manageable, easy to implement, and could provide in-depth sales analyses, which would also be very useful for its regional agents.
Case Study
ADP offers its clients unique added value with QlikView Reporting and Analysis
ADP Netherlands BV, a part of international market leader ADP Inc., provides a wide range of HR, payroll, tax, and benefits administration solutions to approximately 1.2 million employees in over 6,000 companies every month. The company was facing a challenge in providing its customers with relevant and easily accessible information about Human Resources. The static reports generated by ADP using Cognos Imprompto and Clarion Report Writer were not meeting the dynamic reporting and analysis needs of their clients. The HR departments of their client companies were becoming more accountable and needed to provide information directly to the board of directors. This required the HR departments to have their business processes clearly mapped out. Furthermore, line managers needed feedback and overviews of various HR aspects such as employees with a high number of sick days.
Case Study
Aggregate Industries Replaces Cognos with QlikView, Cutting Costs by 30 Per Cent
Aggregate Industries, a leading supplier and manufacturer of heavy building materials in the UK, was facing the challenge of a competitive market and the need to improve business performance and reduce costs. The company realized that major improvements to their existing Cognos business intelligence (BI) solution would benefit the entire organization. They needed faster access to 'big data' about operational efficiency and business performance. The company was also looking to change the culture of the company to see data as an asset and wanted to provide users with a single version of the truth.
Case Study
QlikView Customer Snapshot – Agora Publishing
Agora Publishing Services, a holding company of various international publishers, was facing a challenge of performance visibility and improved guidance into their seven autonomous businesses. It was critical for the executive team and business managers that the new system not encroach on their current business practices. The company had shifted its business from 95% direct mail acquisition to 60% from email and web, and needed a solution that could effectively manage and analyze this transition.
Case Study
QlikView Customer Snapshot – Akron Beacon Journal
The Akron Beacon Journal, a Pulitzer Prize-winning newspaper serving several counties in Ohio, was facing challenges in gaining visibility into the performance of its advertising sales teams. The newspaper wanted to identify opportunities for revenue growth in advertising among a mix of customers, ad types, products, placements, etc. The challenge was to analyze financials and advertising revenue across ad type, placement, product, sales team, and sales rep, all focused on driving ad revenue growth.
Case Study
Alabama Farmers Cooperative grows profits with QlikView ® — retail operations improve efficiency
Alabama Farmers Cooperative, Inc. (AFC) is a regional federated supply and marketing agricultural cooperative that provides value to its members. The organization, with annual sales of more than $300 million and more than 2,300 employees, has grown through a series of joint ventures and acquisitions. However, AFC was greatly challenged to determine product margins and profitability accurately. Data was stored in various systems, and reporting was a cumbersome, manual process. Because of this difficulty, profitability analysis could only be done on a monthly basis, and confined to a small subset of the more than 3,000 product lines AFC carries. Seasonal variability is a mainstay of its business, so “managing uncertainty” is a way of life with a tremendous impact on profitability.
Case Study
QlikView Customer Snapshot – Albany Times Union
Albany Times Union, a leading daily newspaper in New York's Capital Region, was facing challenges in gaining visibility into the performance of its advertising sales teams. The company was struggling to identify opportunities for revenue growth in advertising among a mix of customers, ad types, products, placements, etc. The lack of detailed insights into these areas was hindering the company's ability to effectively manage its business and make informed and timely decisions.
Case Study
Leading Russian Insurance Group Improves Customer Satisfaction and Competitive Edge
AlfaStrakhovanie Group, the largest insurance company in Russia, needed to boost the efficiency of its analytical processes to support its dynamic growth and widen the competition gap in the insurance market. The company was using accounting systems and Microsoft Excel to create their analytical reports, which was time-consuming and required manual execution for certain operations. The group’s leadership decided that by the end of 2010, all the business’ reporting capabilities would be centralized into one single system. Regional business units required a centralized supply of real-time information and this could be provided by the right BI tool. Furthermore, a BI tool was expected to improve the corporate process for report generation.
Case Study
QlikView gave ALK-Abelló a crucial overview
ALK-Abelló, a global leader in the development and production of allergy diagnosis drugs and vaccines, was facing a crucial phase of getting their flagship product GRAZAX® approved by the European medical regulatory agencies. The European Mutual Recognition Procedure for new medical products is subject to very strict deadlines and is compulsory prior to any product release on the market. ALK-Abelló used the data management system Oracle Clinical, but with the strict and short deadlines to deliver answers ahead, a doubt rose whether in terms of resources it would work and whether it would be possible to create the needed overview in time. As 4-5 employees in the company had the competences to create overview and to retrieve data from the database, it could easily turn out being a catastrophic bottleneck.
Case Study
Amcor Australasia brings profi tability & customer value to life with QlikView
Amcor Limited, a world leader in innovative packaging, was undergoing a significant global operational and strategic review. The company aimed to transition to deliver sustainable shareholder value with a strategy of being more customer and market-focused. This was to be achieved through superior customer service & value, in a manufacturing environment where differentiation is typically focused on driving down costs. As part of this strategic initiative to ‘get fit’, Amcor globally initiated the ‘Value Plus’ project as a means to build sales and marketing excellence. The two main objectives were firstly understanding and improving returns by identifying & capturing commercial opportunities; and secondly to upgrade the sales and marketing capabilities across the company.
Case Study
Andalusia Ports Authority Installs QlikView in Record Time
The Public Ports Authority of Andalusia (APPA) needed a business intelligence (BI) tool that would allow it to process and analyse all the management data generated over the past 10 years of its operations. The authority wanted to install the BI tool in several departments including finance, human resources, planning, systems and telecommunications, operating and contracting and statistics. The company needed a BI solution that could be installed and brought into production in record time. The period that elapsed between installing QlikView in the company’s server and production of the first documents was just 30 days.
Case Study
QlikView Customer Snapshot – Anji-TNT
Anji-TNT Automotive Logistics Co. Ltd., a joint venture between the Shanghai Automotive Industry Sales Corporation (SAISC) and CEVA Logistics (TNT Logistics), was in need of a Business Intelligence (BI) solution to manage the inventory of raw materials, parts, equipment, and finished products efficiently and effectively. The company had previously adopted a competitor's solution, which proved to be complicated to deploy and difficult for end users to navigate. After comparing different vendors' solutions in terms of cost and performance, Anji-TNT selected QlikView.
Case Study
Art In Motion driving the business with QlikView
Art In Motion, a leading international fine art publisher and wholesaler framer of innovative wall decor, was facing challenges due to its rapid growth. The company installed JD Edwards One World ERP system in 2002 to automate and streamline its business processes. However, the resulting data was overwhelming and the company needed better access to and distribution of data. With varied product lines and four distinct channels of distribution, Art In Motion required easy access to real-time, front-line analysis of sales, inventory, and distribution. The company began its business intelligence initiative and evaluated several solutions before selecting QlikView.
Case Study
Danderyd Hospital Improves Its Surgery Outcomes with Advanced Analysis and Follow-Up
Danderyd Hospital in Stockholm was seeking ways to improve the quality of their bowel surgery work. They had been manually working with the ERAS protocol since 2000, which initially performed well, but due to difficulty in seeing any change in the work, they soon fell back into old routines. The hospital needed a system that could help them maintain high compliance with the ERAS protocol and easily generate reports to show what areas of the care system are working well and where improvement is needed.
Case Study
Implementing the Production Performance Analysis System in Group of Companies Danone-Unimilk
Danone-Unimilk, a division of Danone Worldwide, was facing challenges in preparing reports on production efficiency. The company had developed an internal corporate standard of reports for controlling equipment use efficiency. However, the process of data input in MS Excel was time-consuming and the timeframe of reports preparation for production lines efficiency analysis was not satisfactory. The company needed a tool for preparing internal standard reports to the parent enterprise and for analyzing the information to uncover the efficiency of the measures for equipment performance improvement. The new system had to meet several requirements including compliance with the corporate standard of reports, no data contamination, possibility of data analysis with hourly refinement of production lines use efficiency, support of associative data model, automatic data updating on schedule, support of web-access and mobile devices, and 24/7 system availability.
Case Study
Leading Dutch mortgage advice provider achieves transparency, risk reduction and cost savings with mobile Business Intelligence
De Hypotheekshop, a leading Dutch mortgage advice provider, needed to adapt to the changing financial market environment, which was marked by a recession and new compliance regulations. The company wanted to operate based on up-to-date information rather than gut feeling. They needed a Business Intelligence tool that could be deployed in different ways: standalone, mobile, in the cloud or on-premise. The tool needed to link to multiple data sources, combining the internal data of De Hypotheekshop with third-party data sources from their growing network of franchisees. This would provide users across the network with insights that would have an impact on the business. Additionally, the company faced the demand for transparency and compliance enforced by the Autoriteit Financiële Markten (the Netherlands Authority for the Financial Markets).
Case Study
QlikView provides on-line, self-service Business Discovery for Deloitte
Deloitte, a global professional services firm, was facing a challenge with its reporting environment. The firm's reporting involved various aspects such as staffing levels and requirements, results by practice, industry and region, time entry and billing, headcount utilization, targets and more. Different roles within the staffing organization required different reports. All these reports were developed in Excel, which proved unsustainable due to the large size of the files and the lack of in-depth, intuitive views and drill-down options. Deloitte needed a solution that could provide data insight and open new paths to growth and improvements of their bottom line.
Case Study
QlikView provides easy foundation for growing user community in DeLuca Homes
DeLuca Homes, a leading homebuilder in America, was facing several challenges. The company needed to proactively manage complex construction schedules while reducing administrative costs. They also needed to efficiently manage the company’s data needs without overburdening IT. Furthermore, they wanted to streamline supplier relationships based on analysis of real buying trends and buyer preferences. The company was growing and diversifying, and their geographical sphere of development had grown from throughout the mid-Atlantic region of the US, to southeastern Pennsylvania, New Jersey, Delaware, Maryland, and Florida. They had also opened a new regional division in Orlando, Florida, which now accounts for 50 percent of DeLuca Homes’ sales. The company is vertically integrated with in-house capabilities for land acquisition/development, architecture, construction, manufacturing, mortgage, and title. Controlling every facet of the business provides DeLuca Homes with complete control over the end result – to deliver the finest homes in the finest communities.
Case Study
QlikView Customer Snapshot – Deroma
Deroma, a leading global manufacturer of industrial terra cotta products, was facing challenges in tracking production across the nine companies that make up the Deroma Group. The company needed a solution that could streamline management data and use it constructively in an easy-to-use format. The company's products are distributed by six marketing subsidiaries in Europe, the United States, and China and can be found in all major DIY chains and over 8,000 Garden Centers around the world. With over 2,000 employees and €100 million in revenue, the company needed a robust solution to manage its complex operations.
Case Study
Police Develop QlikView for Intelligent Reporting at User Level
Devon and Cornwall Police were facing challenges with their previous performance management system, Northgate Information Solutions, which was incapable of meeting the needs of the Force for granular and easily accessible information. The system was outdated and had a disjointed approach between different information systems with no joined up approach for data manipulation, data table amalgamation or presentation. The Force needed a solution that could improve resource allocation, offer better support for intelligence-led policing, and improve information flow between the police and the community.
Case Study
Customer Worth and Performance Management measured by Turkey’s only digital media provider
DIGITURK, the first and only digital platform in Turkey, identified that its Information Systems infrastructure could be improved to match the development of the business. A corporate reporting structure was required to bring the business together and to allow DIGITURK to continue to provide a consistently high level of service to its 2.5 million customers. The key areas that senior management and departmental heads wanted visibility into included, churn and acquisition, sales, marketing, finance, the call centre, Customer Relations Management, Lig TV and media marketing. As the demand for these applications increased, DIGITURK started realizing that maintenance costs rose for the existing applications and for the dashboards that were in the queue to be developed. This was because they had scattered coding and a lack of standards in the visualization. In addition, this also introduced problems with their data consistency, getting one version of the truth, and below par performance as there was no integration with their corporate reporting infrastructure.
Case Study
PharmaLytics powered by QlikView improves pharmaceutical contracting and negotiation
Pharmaceutical companies often struggle with negotiating profitable deals with managed care organizations. The lack of transparency into data and the time-consuming process of aggregating data across various sources often leads to suboptimal discounts and deal profitability. Companies need a solution that can provide insights into the potential value of managed care entities, recommend discounts for each account, and project the impact of the deal over time. They also need a tool that can answer specific business questions and deliver insights across disparate data sources.
Case Study
Dunlop Hiflex gains insights from the information flow with QlikView
Dunlop Hiflex Oy, a distribution company specialized in high and low-pressure hoses and fittings, was facing challenges in managing its vast data. The company had streamlined its business processes with the Movex ERP system, which stored all data around sales, purchases, inventories, and deliveries. However, managing this data was challenging in a marketplace where quick deliveries and excellent customer service played central roles. The operational knowledge of the Movex ERP system varied widely across the organization, creating a bottleneck and making analysis too slow. The IT staff was overwhelmed with frequent requests for aggregated information, resulting in the inability to deliver timely information. The company needed a solution that all employees could use to quickly and easily modify the data to meet their personal requirements.
Case Study
QlikView business discovery helps EAT digest data
EAT, a successful high street food retailer in London, was facing challenges with its data analysis process. The company was relying on Excel for data analysis, which involved going through numerous spreadsheets to find specific information. The process of downloading data to share with teams was time-consuming and led to inconsistencies when different employees ended up working from various versions of the 'latest' information. This was particularly problematic in the fast-paced food and drink industry where product popularity can change rapidly due to factors like competitor deals or weather changes. EAT needed a system that could provide managers with instant access to easily digestible information in real-time.
Case Study
Ecenarro Improves its Analysis Capacity With QlikView
Ecenarro, a Spanish manufacturer specializing in the production and supply of fasteners and special parts for the automotive industry, was struggling with its legacy business intelligence system. The data to be analyzed was exported from the enterprise resource planning (ERP) system to Excel spreadsheets and then processed manually to obtain the required results. This process was time-consuming and inefficient, often resulting in the data being outdated by the time it was ready for analysis. The company needed a solution that could provide immediate access to key performance indicators and other critical business data.
Case Study
Eden Park scores points thanks to QlikView
Eden Park, a sportswear brand, was facing limitations with its traditional BI tool acquired in 2002. The tool was no longer meeting the needs of the purchasing, sales, production, and management controlling departments. They were only using 20% of the product for their analyses and reporting, and spending 80% of their time reprocessing the data in Excel. The company was looking for a solution that was fast to implement, easy to manage, and truly effective. The challenge was to meet the evolving needs of management controlling.
Case Study
eQuest Utilizes QlikView to Harness Big Data and Improve HR Customers’ Hiring Success
eQuest, a leading provider of job delivery services, collects approximately five million job board performance statistics weekly. With this volume of data, the company needed a business intelligence (BI) solution that could analyze this data and produce impactful insights for its customers. The company was looking for a solution that could help them visually digest the information in order to strategically advise their customers. They needed a BI solution that could provide companies with insights into its data so that useful and impactful decisions can be made.
Case Study
QlikView delivers next generation BI at energy company Essent
Essent N.V., an energy company supplying gas, electricity, and energy services to consumers and businesses in the Netherlands and Belgium, was facing challenges in implementing Business Intelligence (BI) as a strategic tool. The IT department at Essent believed that BI was an important solution to gain insight into the business. However, the business had a preconceived idea that all BI solutions on the market required in-depth technical knowledge, extensive programming, and had a long response time before the required data was ready for analysis. The costs of expanding a traditional BI platform were not supported at Essent; they felt that the benefits were not in line with the costs. Furthermore, IT wanted to change their role within the company to become an enabler instead of being the facilitator. They wanted to provide business with solutions which put them in control and give them the tools to manage their data proactively.
Case Study
QlikView Customer Snapshot – Emons
Emons Spedition, a transportation and logistics company, was facing several challenges. They needed to optimize transport by conducting a detailed analysis of dispatch and merchandise structures. They wanted to identify the links between weight, volume, and timing with reference to price. They also required greater cost transparency. The manual evaluations based on the Euromistral ERP system were too laborious and time-consuming, making it difficult for them to achieve their goals.
Case Study
QlikView Customer Snapshot – Energiedienstholding
Energiedienstholding was facing a challenge with their existing SAP-BW system. The system was too time-consuming as most standard filters and interfaces could not be used directly due to the need for individual adaptability. As a result, essential reporting and planning were carried out manually in Excel, which was inefficient and prone to errors. Furthermore, the requirements for analysis and simulation in seven parallel accounting systems were increasing sharply within Energiedienstholding, adding to the complexity and workload.
Case Study
Enganches y Remolques Aragón Installs QlikView With Instant Success
Enganches y Remolques Aragón, a Spanish company specializing in the manufacturing of winches for vehicles, trailers, electrical kits, and various automotive accessories, was facing a challenge in processing all company information relating to the commercial sector in a rapid and straightforward manner. The company wanted to keep control of all businesses processes with a single BI environment. The initial need to adopt a business intelligence (BI) solution was felt in its commercial department, because sales, customer care and the commercial area in general were important to the company. However, they realized the potential that a BI solution could offer for other departments in their organization, so they expanded its use to the cash flow, finance, production, and marketing departments.
Case Study
Record-fast decisions behind Estrella’s success
Estrella, a Swedish snack food producer, was bought from Kraft Food in 2008. One of the conditions of the deal was that Estrella could only continue using Kraft Food’s IT systems during a transition period of six months. This meant that Estrella had to build a completely new IT structure from the ground up in record time. During this period, the company had an enormous need for information and a basis for decision-making. There was no CEO, hardly any administrative staff and only a small number of management personnel in place. The new owners, the Norwegian company Herkules Capital, needed to be able to monitor the company’s development, to an even greater extent than usual, through a number of key figures. The company needed to be guided by remote control from Oslo. The company had used an ERP solution from SAP for many years, but did not have time to procure and put in place such a large and complex system.
Case Study
Exmplar gives clients “personalized” QlikView reporting for better results
Exmplar Inc., a leading e-marketing services company, designs and executes complex, data-driven marketing campaigns across multiple channels. The company's 'Brand Personalization' process allows clients to uniquely personalize mail, web pages, print promotions, call center scripts, and even retail spaces. However, despite its in-depth knowledge of customer habits, Exmplar only had static reporting to deliver to its clients. The follow-up queries based on those reports triggered a time-consuming 'one-off' response. Exmplar's VP of Analysis, Jim Williams, started looking at BI tools, but even getting a proof-of-concept from the traditional vendors was a major effort.
Case Study
Federazione Lombarda di Banche di Credito Cooperativo raises productivity by 20 percent with QlikView
Federazione Lombarda di Banche di Credito Cooperativo (FLBCC) had to process and analyze the import of 1 million data lines and 24 million records each month from its member banks. The federation had built its previous data management solution in-house based on software from ACL Services. However, by 2011, FLBCC needed to replace this system with a more agile and scalable business discovery platform to improve productivity with easy-to-use self-service discovery capabilities. The in-house platform required a number of manual interventions and cumbersome repetitions of controls. Databases had to be downloaded and manually processed to obtain historical analysis on a monthly basis. The task was difficult, time-consuming, and error-prone. FLBCC also found that the ACL solution could produce analysis covering a short time span, but wasn’t suitable for longer-term reports.
Case Study
Feed The Children leverages investment in QlikView for greater good
Feed The Children, an international, nonprofit relief organization, was already using QlikView for its commodities tracking system. However, the system was not being used to its fullest potential. The organization was facing challenges in improving efficiency in gaining access to system data, gaining visibility into donor behavior, and increasing efficiencies in supply chain. The organization annually distributes more than 111 million pounds of food and other essentials to children and their families in the US and internationally, supplementing more than 760,000 meals each day. With such large volumes of goods moving through its six warehouses in the US, the non-profit relies on an in-house commodity tracking system to manage its supply chain from donors to recipients.
Case Study
Fonseca Hospital Chooses QlikView to Improve its Management System
Healthcare professionals, in both the public and the private sectors, experience problems with the operational display of information in their numerous clinical, financial, and enterprise resource planning systems. The inability to access, collect and process data efficiently often contributes to financial tensions, longer patient waiting times, constraints on resources, and the risk of clinical errors. The Fernando Fonseca Hospital needed to adopt business intelligence (BI) system that would integrate information and permit its speedy processing in a straightforward and flexible way. Another objective was to acquire a tool that would continually map out and control specific activities in each department, both clinical and non-clinical, allowing the monitoring of evaluation factors identified as critical for good practice.
Case Study
At FFF Enterprises collaboration is key to success with QlikView
FFF Enterprises, a multidimensional healthcare company, was facing challenges in accessing real-time data. The pharmaceutical industry's dynamic nature necessitated quick access to information that impacts their business and the delivery of safe, effective products and services. The company had implemented a technology, but it was difficult to use and did not provide easy access to data. This led to a lack of use of the tool. The company needed a solution that would provide real-time data access, be easy to use, and enhance operational efficiency across the company.
Case Study
Finanmadrid chooses QlikView to reduce time and costs in its processes
Finanmadrid, the financial division of the Cajamadrid Group, was facing challenges with its reporting system. The company's needs for a global, efficient, and optimal reporting system led its Systems Department to seek out an application that would improve both horizontal and vertical reporting. Given the complexity of its operating systems, which were divided up among various technological applications, the main requirement was to find one system that would link together data from all departments. Data were extracted on a monthly basis from the accounting department, the various business divisions, and the general administrative division, thus leading to a need for management reports that were more agile and could be produced more frequently. Greater flexibility was also sought when it came to implementing tactical decisions, the effectiveness of which had to be tested without the complexity of modifying accounting structures.
Case Study
Private Bank Builds Customised Management Information System with QlikView
Finter Bank Zürich, an independent Swiss private bank, was facing performance limitations with its legacy reporting solution. The bank was using a management information system (MIS) based on manual Excel spreadsheet software analyses, which was becoming increasingly complex and error-prone. The time spent producing necessary reports was constantly growing, leading to delays. The old MIS was completely geared to the old system and was no longer capable of meeting new challenges. The bank needed an efficient, up-to-date solution designed around the new infrastructure.
Case Study
Fleura builds knowledge paradise using information from QlikView
Fleura Export B.V., a Dutch importer and exporter of cut flowers and cut foliage, was facing challenges due to its complex organizational structure. The company, which is managed centrally, has buying subsidies and sales offices in various countries, a range of operations, and different IT systems. This complexity was increasingly impacting the company’s course of business. The company's information provision had turned into chaos with scores of Excel reports and emails complicating the management of the company. In early 2006, Fleura started looking for a Business Intelligence (BI) solution with a consolidation tool for its financial reports and a reporting tool for its buying subsidies to replace the obsolete Oracle solution it was using. The company wanted a cutting-edge product which would be easy to use, fast to implement and self-explanatory, therefore requiring no extensive training given the complex structure of its organization.
Case Study
Flipkart Improves Inventory Utilization with QlikView
Flipkart, the largest B2B e-commerce business in India, experienced rapid growth and diversification, expanding its network of warehouses and procurement operations. This scale added to the need for Flipkart to continually upgrade its business discovery software to better serve multiple business units with new applications. As a startup, Flipkart initially used open source technology to support the launch, but soon found that open source business intelligence (BI) tools had limited functionality. Scalability was a problem and it was hard to drill down into their data to produce complex reports. Flipkart was experiencing an increasingly complex data flow from different business units—for example, inventory and supply chain.
Case Study
QlikView Customer Snapshot – Fondaco SGR
Fondaco SGR, a leading independent money management company, was facing several challenges related to the analysis of financial data on managed funds and funds under management. The company was looking for a solution to optimize this process and automate the creation of reports for top management. The goal was to improve the overall quality of the analyses and reports produced. The company needed a solution that could provide comprehensive insights into key financial metrics across funds, performance, deviations, and risk.
Case Study
QlikView Helps France Domaine Manage Government Property Policy
France Domaine, a department of the Directorate General of Public Finances in France, manages the government property policy. It represents the interests of the government as a property owner managing assets in its stock of buildings valued at a little over €100 billion. The French Government has in the past few years undertaken a review of its property policy and made a complete study of its stock of buildings and property assets. This efficiency drive is based partly on modernising practices controlling the sale of Government buildings. It also involves ensuring more effective management of buildings and their occupancy. This in turn entails implementation of notional rents internal to Government, leases between France Domaine and ministry departments or other public sector operators, and commitments to real estate performance objectives. Co-ordinated by France Domaine and locally by Prefects who represent the state in the regions, strategic plans make it possible to establish the property requirements of the public sector for the ensuing financial years. It also aims to implement a consistent and rational nationwide property policy.
Case Study
QlikView Customer Snapshot – FRIMO Group
FRIMO Group, a world leader in the development and manufacture of production systems for quality plastic components, faced several challenges. They had a complex infrastructure that included CRM and project management systems based on SQL Server and SAP. They needed to visualize and analyze sales data from CRM while taking into account complex access rules. They also needed to evaluate and analyze SAP FI-CO-PS. The solution had to be implemented internationally at 10 sites as well as in agency operations.
Case Study
FrontPoint Security Increases Its Appetite for Data with QlikView
FrontPoint Security, a leading provider of self-installed wireless home security systems in North America, was experiencing rapid growth. This growth trajectory was outpacing the capabilities of its existing Business Intelligence (BI) solution, which was unable to provide employees with the timely insights they required. This resulted in backlogging, inefficient reporting processes, and an inability to make timely decisions. The company needed a solution that could provide insights on how customers were using their systems, customer satisfaction, and the effectiveness of the company’s marketing practices. At a higher level, the management team needed answers from its data that spanned across multiple business systems so that decisions could be made allowing the business to keep up with the high growth environment.
Case Study
QlikView Empowers 2800 Users at Fullerton India to Ensure Profitability and Growth
Fullerton India, a financial services company, faced the challenge of acquiring profitable customers. The company needed a tool that could profile, verify, and flag delinquent customers early in the loan lifecycle to ensure profitability and growth. The tool had to be scalable to handle increasing data volume and complexity, flexible enough to allow for additional KPIs and defining customized business rules. It also needed to integrate data across sources and accurately display the same for analysis across verticals, like RISK, COLLECTION, FINCON, BUSINESS PLANNING. The company required quick reports to meet its dynamic requirements and consolidate data from multiple systems and present it in an easy-to-understand format.
Case Study
QlikView Becomes “the oracle” for Fundesem Business School
Fundesem Business School, a Spain-based institution with over 40 years of experience, faced a challenge in its growing student population, especially from abroad. The school needed to react faster and have key figures available on a daily basis to make decisions. The course of marketing campaigns was determined according to certain results indicators. Fundesem is figures-orientated and their entire business strategy is focused on this. They needed a tool that would provide them with turnover metrics within a day, rather than a week, which is what it used to take. The school wanted indicators to provide a performance evaluation by department as well as in line with the school’s overall strategy. From a strategic point of view, the challenge consisted in defining key indicators that would ensure that actions aligned with the school’s business strategy. And finally, Fundesem required a solution that was technically easy to use.
Case Study
Well informed decisions with QlikView – the key to success in the furnishing industry for Furninova
Furninova, a leading manufacturer of household indoor furniture, was facing challenges with its existing manufacturing planning system (MPS). The system, which was used to manage all aspects of production, had limited capabilities to provide sales or statistical reporting. This was causing delays in generating reports across multiple functional areas of the business and affecting the accuracy and timeliness of analysis, which in turn was impacting business decisions. The company needed a tool that could capture information from various systems and provide quick views, analysis and on-the-fly reports. Management needed this capability to anticipate customer trends and make better and more informed decisions.
Case Study
Gatorade de Mexico quenches its thirst for real-time sales analysis with QlikView
Gatorade de Mexico, a subsidiary of PepsiCo, Inc., was facing challenges in accessing real-time sales data to proactively respond to market changes. The company was using MicroStrategy for Business Intelligence (BI) and reporting, but the tool’s complexity made it difficult for the sales support team to easily access and analyze the real-time data they needed. Producing reports could take anywhere from 40 minutes for basic sales performance reports to four hours for more strategic sales analysis. The business users needed to engage a sales support analyst to run multiple MicroStrategy reports, export them to Excel, and then map, update and consolidate the data to get the answers they needed. Since MicroStrategy only refreshed on a daily basis, the information was outdated and the high level of manual manipulation increased the margin of error.
Case Study
Genzyme Uses QlikView to Support Its “Power of Intelligence” Initiative
Genzyme Therapeutics, a pioneer in the development and delivery of transformative therapies for patients affected by rare and debilitating diseases, was facing challenges in accessing and extracting data from multiple sources. The company lacked a comprehensive view of productivity, efficiencies, and revenue, and had inaccurate performance reporting for its business units. Genzyme services customers in both the clinical and the commercial operations areas of the business. In both areas, timely, accurate data helps inform decision-making that leads to increased revenue and better information for patients. In 2009, the company was looking for a reporting solution that would bring data together from across platforms and make it available in a dashboard that would allow users to easily gain insight and make decisions.
Case Study
Gestamp Information Running Smoothly Due to QlikView
Gestamp Automoción, an international group dealing in the development and manufacture of components and metal assemblies for motor vehicles, was facing a challenge with its data management. The company had a large amount of information, a large number of users, and disparate, international information coming from eight different enterprise resource planning systems (ERPs) across its production plants. The information wasn’t unified and there was no way to achieve this automatically with the legacy system. Reports were prepared using macros and in presentations or spreadsheets. Gestamp Automoción needed a complete, efficient reporting system. The company was looking for an application to complete its FULLSTEP GS purchasing platform and integrate information from that platform with data from the company’s various ERPs.
Case Study
Qlik® Customer Snapshot
The Global Retail Bank was facing a challenge of high cost per question due to the chaotic use of spreadsheets and unmanageable processes. The bank had spent hundreds of millions on legacy reporting, analysis, and modeling, which created too many barriers for decision-maker access to key information. The chairman of the bank had publicly stated that the bank would excel through innovation, and thus, there was a need for a solution that could lower the cost per question and manage the processes more efficiently.
Case Study
rewards arvato services optimizes processes for customer relations program with QlikView
Rewards arvato services, a subsidiary of arvato AG, is a leading supplier worldwide of consultation, sourcing, and logistics for awards and customer loyalty programs. The company serves 30 national and international companies, supplying consumers in 62 countries with around 1,500 different articles. To offer optimum service and operate economically, arvato must continuously evaluate customer, product, and supplier data from some three million data records. Previously, standard reports were prepared within the retail system, with data from two systems and a SQL sales application exported, then imported into table calculation lists, and compiled. However, as the number of customers increased, it became increasingly difficult to compile the information. The old system would run into limits due to the high load from the various analytical requirements.
Case Study
QlikView Customer Snapshot –Atlas Copco
Atlas Copco Construction Tools, a leading manufacturer of hydraulic, pneumatic, and gasoline-powered breakers and drills, was facing a challenge in extending its product leadership with continuous improvements in product innovation and quality. The company was struggling to consolidate data from a suite of disparate systems and improve the availability, speed, and accuracy of business data. The disparate systems were causing inefficiencies and inaccuracies in data analysis, which was affecting the company's ability to make informed business decisions and improve product quality and delivery performance.
Case Study
Austin Fire Department uses QlikView to improve operations, performance, and service
Austin Fire Department (AFD) was facing tough economic times and needed to identify ways to increase efficiency and effectiveness of operations in order to streamline spending and improve services. The department collected high-level annual performance measures, but daily operational data was spread across multiple divisions in different data sources. AFD lacked a useful tool for extracting or integrating it efficiently. The department began the search for a Business Intelligence (BI) solution.
Case Study
QlikView Customer Snapshot – Autodesk
Autodesk, a world leader in 3D design, engineering and entertainment software, faced the challenge of consolidating over 25 years of customer and product data from multiple sources. The company wanted to remove IT from the process of creating dashboards while still allowing for some control and governance of data. With other BI tools, it took too long for users to get the answers they needed to make informed business decisions. The company needed a solution that could provide speed and intuitive ease of use for a broad roll out to every organization and business process across the company.
Case Study
QlikView Transforms Avnet’s Sales Effort
Avnet Technology Solutions, a global technology sales and marketing organisation, was struggling with the aggregation of transactional data from their ERP system. They needed greater insight into customer, sales, channel, inventory, supplier and delivery performance data. The IT department was overwhelmed with numerous sales report requests each week, which were time-consuming and resulted in duplication of effort. The company needed a management and sales focus on profitability and accountability of the numbers to operate dynamically.
Case Study
Global food provider uses QlikView to improve sales analysis reporting
Bakkavör, a leading provider of fresh prepared foods and produce, was facing challenges with its sales data analysis due to the presence of more than 20 business units in the UK, each having a different Enterprise Resource Planning system and a different process for the analysis of their sales data. This resulted in too many bespoke applications or manual processes and not enough simplicity and consistency. The complexity of the system made it difficult and time-consuming to provide data accurately, leaving little time for actual analysis.
Case Study
Medical and pharmaceutical provider steps away from a traditional, complex BI approach in SAP
The B. Braun Group, a leading healthcare supplier, was facing issues with reporting and analyzing data due to the slow speed of their SAP warehouse. Not every team member had access to the SAP warehouse, leading to a loss of time for managers who were busy putting together reports in Excel, instead of actually spending time analyzing the data. The building of reports to analyze a combination of both internal and external figures was a problem, resulting in incomplete reports that could not be analyzed properly. Reporting took too much time from both the business managers and the IT department. The reports were slow to access and not in all cases complete as the capabilities to combine external data were missing. This was affecting the competitive position of B.Braun in the Belgian market, since managers were not able to get immediate insight into their customers’ sales figures, the results of the different product ranges and the net profit margins.
Case Study
Beckett Associates manages inventory and reduces unused merchandise with QlikView and Analytics8
Beckett Associates, a large North American distributor of trading cards and related supplies, was struggling with managing its inventory effectively. The company was operating without a reporting or analytical tool, pulling data from multiple sources and creating reporting silos. The reports were compiled in Excel, a static and inflexible tool, which led to an increasing dependence on IT to maintain the reports, slowing down business operations. The company's limited Business Intelligence (BI) capabilities, coupled with the need to be trend-based, resulted in its inability to effectively manage inventory. This often led to overbuying products, resulting in unused inventory sitting in the warehouse for too long, leading to lost revenue.
Case Study
Berenberg Bank Uses QlikView for Transparent Customer Relations
Berenberg Bank, a Swiss bank specializing in investment advice and asset management, was seeking to improve its customer relations management. The bank wanted to provide its staff with a toolset that would optimize their consultancy services through classic ABC customer analyses and individual reviews of customer data. The bank's management wanted an improved overview of the entire customer situation, including the composition of the customer portfolio, the number of new customers won, and the income produced with various products in different market segments. The bank also wanted each consultant to be able to access the appropriate figures for the profit margin account to monitor yields and losses on the portfolio. The data required for these analyses came from various sources, and the only way to analyze this data was via a laborious, error-prone, and rather protracted journey with Excel spreadsheet software.
Case Study
QlikView Customer Snapshot – Berlin Recycling
Berlin Recycling, a subsidiary of BSR Berliner Stadtreinigungsbetriebe, was facing several challenges in its operations. The parent company's SAP system was not providing the necessary reports for corporate management. The company needed a solution that could automate the preparation of its own analyses and reports. With the vast amount of data that the company was dealing with, it was crucial to have a system that could process and analyze this data efficiently. Furthermore, the company was looking for a way to manage and optimize its processes intelligently.
Case Study
QlikView Customer Snapshot – Bianchi - Cycleurope
Bianchi - Cycleurope was in need of a tool that could generate reports integrating the entire group to ensure consistency in data and presentation across groups. The company wanted to provide management with a tool capable of improving the decision-making process. They were also looking to resolve criticalities in certain corporate sectors such as sales, procurement, and warehousing.
Case Study
Big Brothers Big Sisters of America Utilizes QlikView to Improve the Lives of Children
Big Brothers Big Sisters of America, a non-profit organization, was facing challenges in managing its database of children and volunteers involved in the program. The organization's impact on children's lives is directly related to how effectively it pairs 'Littles' and 'Bigs'. Each match is carefully selected based on a number of factors, including age, interests, and geography, among others. However, with the growing number of children and mentors involved in the program, it was essential for the organization to manage its database efficiently and successfully. Furthermore, as a non-profit organization, Big Brothers Big Sisters of America relies heavily on private and government funding from various donors from all over the country. Therefore, it was crucial for the organization to prove to its donors through hard numbers and data that its method of delivering one-to-one mentoring is both effective and achieving statistically-proven outcomes.
Case Study
Bike Totaal reports and analyses key retail performance indicators for revenue, margins and costs with QlikView
Bike Totaal B.V., a two-wheeler specialist group with 165 affiliated stores, faced a challenge in analyzing and reporting key performance indicators (KPIs) from its various stores. With half of the stores managed centrally and the other half decentralized, it was crucial to have a clear overview of the performance of all the stores. The company needed to know how many products each store sold, for which brands, the revenue per square meter, and so on. It was also important to provide entrepreneurs and suppliers with insight into the lead times of products and their results, so they could optimize their business operations. Prior to implementing a Business Intelligence solution, Bike Totaal collected information from various databases and Excel sheets as well as its Point of Sales system. This data was compiled and processed manually in Excel, which was time-consuming and inefficient.
Case Study
QlikView lowers costs and increases availability for Blekinge County Council
Blekinge County Council, a leading healthcare provider in Sweden, was facing several challenges. They needed to decrease expenditures for prescribed medical products by increasing prescriptions for lower cost medicine. They also aimed to improve the availability of services to reduce patient waiting times. Furthermore, they wanted to increase the capacity of the hospital to meet increasing medical demands with existing resources. The council was also looking for a way to review operational data easily and improve the quality of information by making each person that enters data into the system responsible for the data they publish.
Case Study
QlikView Customer Snapshot –Bliss
Bliss, a leading body and skincare retailer and spa services provider, was facing challenges with data reconciliation across its three disparate ERP systems. These systems were spread across three lines of business, making it difficult to maintain accuracy and speed in reporting. The company needed a solution that could improve these aspects and provide a more streamlined approach to data management.
Case Study
QlikView turns Bouman GGZ into “clicking” addict
Bouman GGZ, the largest mental health organization in the Netherlands, was faced with a very compartmentalized information system at the end of 2005. The Planning & Control and Finance departments provided managers with information from their financial system, HR delivered data from their HRM system, and the Clinical group delivered data from their healthcare system. Each department did this in its own way, with its own tools: Excel, Cognos or Oracle. After a few days, the managers received a print-out or an Excel sheet with the information they had requested. This was not a model of efficiency and customer-friendliness. At the same time, a need was emerging to combine the data from the three systems. Personnel, financial and clinical data is often interconnected and that’s how the management wanted to see it. But it wasn’t possible: everything was compartmentalized.
Case Study
Brdr. Dahl A/S: Optimizing Logistics with QlikView
Brdr. Dahl A/S, Denmark’s leading distributor within plumbing, contracting, water supply, industry tools, and technical commodities, was facing challenges with their existing Business Intelligence (BI) solution. The development and design of new applications were time-consuming, and the company was dealing with a large volume of data. The company was also experiencing growing information needs due to increasing web-based trading. The logistics department at the head office of Brdr. Dahl in Brøndby, near Copenhagen, had used a traditional BI solution for a couple of years. They were actually content with their solution, but the development and design of new applications were time-consuming.
Case Study
CABLOG improves customer service with QlikView
CABLOG, a leading distributor offering warehousing, storage, outsourcing, and distribution logistics services, was seeking technological innovations to improve corporate performance and the quality of its customer service. The management expressed the need to be able to quickly make and verify in-depth analyses of summary performance and detailed indicators in various corporate areas. The delivery management in the logistics, goods transportation, and distribution sectors is complex and requires considerable space where the entire logistics-distribution process can be organized and assembled. CABLOG has large indoor and outdoor areas and 15 regional transit points located throughout Italy, so the location of the shipments can be constantly monitored.
Case Study
QlikView® helps California Casualty improve sales conversion rates by 25%
California Casualty, a leading provider of auto and home insurance programs, was struggling with disparate business system processes. The company was operating with a variety of systems for leads management, policy management, call center management, claims management, code debugging, and IT project management. The company was stuck in an environment of mainframe static reporting, information silos, multiple reporting tools, and constantly reconciling data because of all the different algorithms used in the various downstream systems. Their goal was to reorganize and streamline reporting with a 'one version of the truth' philosophy.
Case Study
World-Famous Hospital Uses QlikView to Find Efficiency Savings
Cambridge University Hospitals NHS Trust, one of the largest and best known hospital Trusts in the UK, was facing challenging times due to budget constraints. The trust needed to find efficiency savings of three to four per cent a year through increased productivity and better management information. They wanted a web-based business intelligence tool that could capture all the information a manager would need to know in one place. The trust decided to start by making patient level costing available across the organisation but also needed to include its Oracle financial systems, HR metrics, and above all patient information for example lengths of stay in the hospital and waiting time in the emergency department.
Case Study
Canon India Drives Sales with QlikView
Canon India, a leader in the digital imaging industry, was seeking a tool that could provide real-time information on product, category, and dealer metrics to help them become the number one digital imaging company. The company had a centralized data center at the corporate office, connected to all locations through a Virtual Private Network. However, the process of generating reports from Oracle applications, extracting them into Excel, and cleaning the data was proving to be time-consuming and not user-friendly. The company needed a solution that could provide relevant and right information easily to the decision-makers of the organization.
Case Study
Canopius improves performance analysis across syndicates with QlikView
Canopius Managing Agents Limited, a division of the international Canopius Group, is a leading specialist underwriting business and the largest privately owned insurer operating at Lloyd’s. The company manages Lloyd’s syndicates 4444, 260 and 839. The company faced challenges in improving visibility of syndicate performance, supporting Solvency II regulatory requirements with upgraded reporting and transparency, and integrating and rationalizing information from disparate sources to improve decision making. The company needed a solution that could bring together information from different sources and present them as the “one version of the truth” with data at the right levels of granularity with the ability to drill down to an individual policy or claim.
Case Study
Cendris builds Business Balanced Scorecard in a few weeks using QlikView to drive their strategic goals
Cendris Customer Contact, a service provider, was facing challenges with their existing reporting system. The company relied on static reports from different source systems and monthly reports based on Excel. This resulted in problems due to the use of different types of data from various source systems. The slow speed and lack of flexibility in reporting left much to be desired. Furthermore, they wanted to provide their clients with uniform, up-to-date and consistent reports all with a comprehensive look and feel. The company's first step towards a full Business Intelligence solution was unlocking the different source systems, including Synergy, an Exact business process management solution for time registration, leave, absenteeism and payroll management; and Globe also from Exact, for the financial administration and different systems for calling, planning and email handling.
Case Study
Centerstone Research Institute employs QlikView for TDWI award-winning solution
Centerstone Research Institute (CRI) faced increasing economic pressure as the global economic crisis affected state and local budgets. Funding cuts were proposed at a time when demand for the services Centerstone provides was rising – a “perfect storm” with serious business and clinical implications. To weather the financial pressures without severely cutting services, CRI sought a Business Intelligence/Data Warehousing (BI/DW) solution that would simultaneously improve the quality of care for patients while reducing revenue leaks. CRI’s strategy behind the BI/DW solution was to empower management and staff with easy access to actionable information related to business and clinical practices.
Case Study
QlikView Customer Snapshot – Cheshire & Wirral Partnership
Cheshire and Wirral Partnership, a provider of services for people with mental health, learning disability, and drug/alcohol problems in the Northern UK, was facing a challenge with their Business Intelligence. They needed to make it more flexible, easier to understand, and intuitive. The existing system was not providing the necessary insights and was not user-friendly for the clinicians and managers who needed to use it.
Case Study
QlikView Customer Snapshot – Children’s Healthcare
Children’s Healthcare Services, a leading non-profit organization caring for children in Nebraska, was facing challenges in gaining visibility into its operations to improve the quality of care. The organization was struggling to access, integrate, and analyze data across disparate systems including clinical, financial, and administrative systems. The organization supports a 142-bed facility and roughly 50,000 patients per year, making it crucial to have a streamlined and efficient system for data management and analysis.
Case Study
QlikViewCustomer Snapshot——Chongqing Shanshui Urban Tourism Development Ltd
Before adopting a BI platform, Chongqing Shanshui was putting together data from a complicated list of sources, including a financial system with ERP functions, as well as disparate Excel files. Report development was rigid and they were not able to maximize the use of existing data. Due to the nature of its industry, Chongqing Shanshui needed to get the latest insights into its business quickly.
Case Study
Christian Aid makes major improvements to fundraising reporting thanks to QlikView
Christian Aid, an international development charity, has a large supporter database that records details of voluntary donations given by supporters in response to marketing and fundraising initiatives. The ability to easily access and report on this data is vital to ensure that the best use is made of investment in fundraising, and to assure supporters that effective use is being made of their generous gifts. However, until recently, Christian Aid had struggled to deliver comprehensive analysis of results and trends from its large and complex database.
Case Study
The University of Bologna and CINECA run simulations with QlikView
The University of Bologna, one of the most prestigious universities in Italy and abroad, was seeking technological innovations to support its administration. The university had already developed a data warehouse system in collaboration with CINECA, a suite of business intelligence systems created to improve university management. However, the university recognized the need for a system that could simulate and anticipate the cost trend of its teaching and technical-administrative staff. Knowing and predicting how the staff will age and what kind of funds will be necessary is fundamental for the development of a rational plan of resources. The university contacted CINECA to develop and integrate a university data warehouse with the technological solution that would best meet this requirement.
Case Study
Cisco Fuels Business Insights with QlikView
Cisco, a worldwide leader in networking, was sitting on mountains of rich data that could empower individuals throughout the company. However, the company was facing challenges in transforming this data into actionable business intelligence. Cisco has a broad array of products, each with their own cadence of product releases. Additionally, Cisco customers also have different products in their deployments which create complexity with respect to support and maintenance for individual customers. With nearly 500 million lines of complex data, the company wanted an easy and efficient way to deliver quality data to the consumers of the information. Cisco launched a “business intelligence (BI) bake-off” over five years ago in search of a comprehensive BI solution that could help fuel business insights.
Case Study
CMC Call Center Monitors Institutional Performance and Goals in Near Real Time with QlikView
Before the implementation of QlikView, CMC Call Center faced several challenges. They had issues with viewing reports from different angles and the need to monitor departments separately. They experienced performance-related problems in terms of report queries, access to information in different applications, and version changes. The lack of a flexible platform led to delayed decision-making. Additionally, when users sent similar queries direct to the operating system, a heavy load built up on the system itself. When business units wanted to make advanced-level and value-added analyses, they needed to devote more time to preparing reports. Since the reports were not prepared in a standard format, the preparation of new reports suitable for each changing request exacerbated the workload of both the operating and IT teams.
Case Study
The Cocoa Trees tastes sweet success in eliminating workfl ow ineffi ciencies and improving business decisions with QlikView
In 2004, The Cocoa Trees found that its accounting system, which was designed for generating static reports and financial statements, and based on batch processing, became inadequate for the rapidly growing operations. They were unable to generate reports on inventory levels on-demand or in real-time. Twice a month, the warehouse supervisor had to physically inspect stocks to prepare an inventory expiry date report to monitor the shelf-life of these perishable items. It was time-consuming as each report took two days to complete, with inevitable errors. Service levels were unsatisfactory as the order fulfillment cycle took too long. Salespeople could not propose or confirm orders with customers immediately against inventory levels. On top of that, because of the lack of clarity on inventory, some salespeople circumvented the system by physically pre-packing stocks at the warehouse to reserve the stocks, leading to many internal conflicts.
Case Study
Decision Making at Coface Ibérica Made Easier with QlikView
In 2006, Coface Ibérica, the Spanish division of Coface, realised the need to come up with a business intelligence (BI) solution at a local level. The company needed to take better decisions quickly and to be able to monitor certain critical activities within the company, as a complement to the corporate tools used by the group. The systems department initiated a selection process in which different manufacturers’ products could be evaluated. QlikView was the solution chosen because of its ability to permit a gradual alignment with control frameworks and the ease with which it could be deployed and managed.
Case Study
Colchester University Hospital Tames Big Data to Deliver Excellence in Healthcare with QlikView
Colchester Hospital University NHS Trust (CHUFT) was struggling with managing big data and extracting valuable insights. The organization was dealing with over 2,000 reports per day and 140GB of data per week, which made timely and accurate reporting critical for their decision-making process. The existing system was limited in content, flexibility, and visibility across the organization. Reports were often out of date and reflected incorrect and inconsistent patient information. The hospital needed a solution to efficiently and accurately analyze data, particularly related to mortality rates and oncology treatment.
Case Study
Colonial Life improves visibility into customer data with QlikView
In 2005, Colonial Life's Business Intelligence and IT groups decided to provide improved analytic and reporting capabilities to its user community. However, it was imperative for user acceptance of any solution that it be as easy to use as possible at all skill levels. In addition, high transaction volumes among the company’s 60,000+ customer accounts meant that the chosen solution needed to aggregate information quickly and completely to facilitate decision-making. A visit to a data warehousing conference brought QlikView to the attention of Bryan Allen, the company’s Assistant Vice President of Business Intelligence. After an evaluation process put six tools through their paces, the Colonial Life team ultimately selected QlikView based on their capabilities, ease of use, and performance.
Case Study
QlikView is Central to the Com Hem Quality Improvement Campaign
Com Hem, a Swedish TV and broadband specialist, was facing challenges with its network infrastructure. The company's network services reach 40% of Swedish homes, with over 600,000 digital TV customers and almost 500,000 broadband customers. This massive infrastructure and complex technology, with thousands of miles of cables and innumerable exchanges, connection points, and modems, required real-time monitoring to quickly respond to any faults and correct problems. Each minute was crucial for the company. Until 2009, Com Hem’s network monitoring operator had been looking at various systems for acquiring an overall picture of what was going on in its network. They realized the potential for saving time and, as a result, solving network problems faster.
Case Study
Communauté Urbaine de Dunkerque Focuses on Spending Efficiency with QlikView
In 2008, the CUD‟s general management launched a project to assess the public body‟s spending efficiency. They had to look at predictable areas of spending on human resources, finance and energy. The team faced a daunting challenge. In order to assess spending efficiency, they had to obtain information on the relevant parts of the business including human resources and finance. They then had to provide management tools to the departments concerned, in order to carry out management analyses, and correlate public policy with the resources used. This was a typical business intelligence (BI) project, with a familiar challenge: the data was highly disparate, while there was a need for consolidate and cross-reference of data across very different areas of the organization.
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IBM Watson (IBM)
Watson is a question answering computer system capable of answering questions posed in natural language, developed in IBM's DeepQA project by a research team led by principal investigator David Ferrucci. Watson was named after IBM's first CEO and industrialist Thomas J. Watson. The computer system was specifically developed to answer questions on the quiz show Jeopardy!. In 2011, Watson competed on Jeopardy! against former winners Brad Rutter and Ken Jennings. Watson received the first place prize of $1 million. Watson had access to 200 million pages of structured and unstructured content consuming four terabytes of disk storage including the full text of Wikipedia, but was not connected to the Internet during the game. For each clue, Watson's three most probable responses were displayed on the television screen. Watson consistently outperformed its human opponents on the game's signaling device, but had trouble in a few categories, notably those having short clues containing only a few words. In February 2013, IBM announced that Watson software system's first commercial application would be for utilization management decisions in lung cancer treatment at Memorial Sloan Kettering Cancer Center in conjunction with health insurance company WellPoint. IBM Watson's former business chief Manoj Saxena says that 90% of nurses in the field who use Watson now follow its guidance.
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Alteryx
Alteryx, Inc. was formed in 2011 and is a leader in self-service Data Science and analytics. Alteryx provides analysts with the unique ability to easily prep, blend and analyze all of their data using a repeatable workflow, then deploy and share analytics at scale for deeper insights in hours, not weeks.Analysts love the Alteryx Analytics platform because they can connect to and cleanse data from data warehouses, cloud applications, spreadsheets and other sources, easily join this data together, then perform analytics – predictive, statistical and spatial – using the same intuitive user interface, without writing any code.
